Job Summary
We are seeking an experienced Property and Casualty (P&C) Insurance Business Analyst and Domain Expert to support the implementation of a purpose-built multinational insurance platform. The platform will support the end-to-end multinational insurance lifecycle, including submission intake, program design, underwriting support, quotation, policy issuance, premium administration, claims coordination, and renewal management for Directors and Officers (D&O) and Ocean Cargo programs across 15+ issuing territories. The role focuses on translating business requirements into detailed, implementation-ready specifications while supporting standardized policy operations collaboration, regulatory compliance, centralized multinational data management, AI-assisted decision support, workflow automation, and real-time visibility for brokers, clients, and issuing offices.
Key Responsibilities
• Collaborate with subject matter experts and stakeholders to elaborate business requirements and operational workflows.
• Review existing requirements, user stories, process documentation, and wireframes established during the initial requirements phase.
• Refine business requirements into detailed specifications suitable for specification-driven development.
• Recreate, enhance, and iterate wireframes and prototypes using approved AI-assisted UX design and Copilot tools.
• Document business rules, regulatory requirements, decision logic, workflow requirements, user experience requirements, and acceptance criteria.
• Define data requirements, business validations, exception-handling scenarios, and expected process outcomes.
• Produce structured business specifications that can be consumed by Copilot-assisted engineering workflows.
• Collaborate with the Forward Deployed Advisory team, Product Manager, and Technical Architect to ensure specifications are complete and implementation-ready.
• Support sprint planning, backlog refinement, and solution walkthroughs with engineering teams.
• Conduct business validation sessions and document stakeholder feedback, identified gaps, and refinement requirements.
• Support the implementation of standardized multinational insurance workflows across submission intake, program design, underwriting, quotation, policy issuance, premium administration, claims coordination, and renewals.
• Help define requirements supporting regulatory compliance, centralized multinational data management, workflow automation, and AI-assisted decision support.
Required Qualifications
• 12+ years of experience in business analysis, insurance domain analysis, or related roles.
• Strong subject matter expertise in Property and Casualty (P&C) insurance.
• Commercial lines insurance experience, particularly in Directors and Officers (D&O) and/or Marine Cargo.
• Experience gathering, analyzing, documenting, and refining business requirements and operational workflows.
• Experience developing detailed business specifications, user stories, process documentation, and acceptance criteria.
• Ability to define business rules, data requirements, validations, exception-handling scenarios, and decision logic.
• Experience working with wireframes, prototypes, and user experience requirements.
• Experience collaborating with product managers, technical architects, subject matter experts, and engineering teams.
• Experience supporting Agile delivery practices, including sprint planning, backlog refinement, solution walkthroughs, and business validation.
• Strong analytical, documentation, communication, and stakeholder collaboration skills.
Preferred Qualifications
• Experience supporting multinational insurance programs across multiple issuing territories.
• Familiarity with AI-assisted UX design tools, Copilot tools, and specification-driven engineering workflows.
• Experience with regulatory compliance requirements and centralized data management in multinational insurance environments.
• Understanding of workflow automation and AI-assisted decision support in insurance operations.
