Role OverviewInsights Directors at Escalent lead the development of insights and storytelling and own the data analysis and reporting phases of our work.
At Escalent, the Insights Director is a senior-level project role that helps the Sector leader fulfill the objectives for projects while maintaining strong client relationships. This role will lead day-to-day project-related decisions and client correspondence. Insights Directors contribute to client retention and growth through consistent responsiveness and delivery of high-quality insights.
Insights positions are accountable for:
- Collaborates with clients to design research to best address business questions.
- Presents actionable insights to clients and their stakeholders.
- Proper application of analytical techniques & tools
- Creating client-ready materials on time
- Sound process & integrity of insights
The Salary Range for this position is $95,000 - $145,000. If this is not the right level for you, please check out our other postings. This position is primarily remote; however, due to location of clients being primarily on the West Coast, candidates in the PT zone or MT zone will be given priority.
Responsibilities- Lead the development of insights and storytelling and own the data analysis and reporting phases of our work.
- Work closely with your fellow team members in other Insights roles, in Project Management positions and Sales & Strategic Growth roles in delivering our solutions in a high-quality manner.
- Leverage a variety of methods and tools and will have the benefit of collaborating with experts across Escalent.
- As you gain understanding of the nuances of the types of projects (methodologies), a particular client, the industry (or industries), and Escalent solutions, you offer consultative guidance to clients and colleagues
Qualifications- Bachelor's degree in a related field. Masters in market research is preferred
- Minimum 8 years of related experience. Prior experience supporting market research projects in CX, telecom, or online consumer platforms preferred, but not required.
- Considered "Highly skilled" in analytics functional skillset
- Strong communication skills - written and verbal.
- Breadth of research methodology expertise & experience including survey / instrument design
- Able to distill findings into meaningful insights
- Formation of story architecture
- Highly skilled in all aspects of Reporting (deliverables)
- Prescriptive / Consultative Writing skills - reports and client communications
- Data viz / PPT / Excel
- Autonomous report design / analysis plan
- Strong presentation and storytelling abilities
- Ability to effectively lead project insights team
- Ability to contribute to research design and/or proposal writing
- Ability to manage a number of client engagements concurrently.
- High degree of professionalism & situational awareness (particularly related to client interactions)
- Highly collaborative, capable of getting others across the organization to collaborate
Compensation, Benefits, and Culture- Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)
- 401k with Company Match - No vesting period; bi-weekly contributions
- Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of "real" vacation time
- Paid Parental Leave - including paternity and adoption
- 12 Paid Company Holidays
- Hybrid/Virtual Work - Virtual-first workforce with employees in most states
- Salary range for this role is $95,000 - $145,000
Explore our Careers and Culture page to learn more about the people behind the brand: https://escalent.co/careers-and-culture/
