Inside Sales Supervisor

This opportunity is designed for someone who finds genuine fulfillment in coaching others and celebrating their success. While you'll drive performance, accountability, and daily results, your greatest impact will be the people you help develop along the way. From guiding new hires through their first milestones to helping top performers prepare for the next step in their careers, you'll have the opportunity to influence both individual growth and organizational success.

Working closely with leadership, you'll help create a culture where coaching, accountability, and continuous improvement are part of everyday life. The impact you make won't just be reflected in sales metrics. It will be reflected in the careers you help launch, the confidence you help build, and the team you help create.

If you're passionate about developing people, building winning teams, and making a lasting impact through leadership, we'd love to meet you.

What to Expect

We are seeking a highly motivated and results-driven Inside Sales Supervisor to help lead the daily operations of our Inside Sales team in Barrington, Illinois. This role is responsible for coaching, performance management, employee development, onboarding, accountability, and sales process execution.

As an Inside Sales Supervisor, you will provide hands-on leadership through regular coaching, call reviews, performance discussions, and real-time feedback. You will partner closely with the Talent Development Manager to ensure sales representatives are achieving expectations, developing professionally, and preparing for future career advancement opportunities.

A successful candidate must be able to lead by example, drive consistent performance, and foster a positive, accountable, and collaborative team environment.

Key Responsibilities:

• Lead, coach, and develop Inside Sales Representatives through one-on-one coaching, call reviews, and ongoing performance feedback.
• Drive daily sales activity, customer engagement, prospecting efforts, CRM utilization, and team productivity.
• Support recruiting, interviewing, onboarding, and training of new Inside Sales Representatives.
• Monitor performance metrics and create accountability around individual and team goals.
• Conduct performance reviews and support employee development and career growth planning.
• Provide active leadership on the sales floor through real-time coaching and support.
• Partner with leadership to identify and develop high-potential employees for future advancement opportunities.
• Identify and implement process improvements that enhance sales performance, efficiency, and customer experience.

Candidate Qualifications:

• Bachelor's degree in Business, Sales, Marketing, Communications, or a related field preferred.
• 5+ years of inside sales experience preferred.
• 3+ years of leadership, supervisory, coaching, or management experience preferred.
• Demonstrated ability to develop, motivate, and coach others.
• Strong communication, relationship-building, and leadership skills.
• Ability to prioritize responsibilities and achieve results in a fast-paced environment.
• Experience with CRM platforms and Microsoft Office applications.
• Strong business judgment, problem-solving, and decision-making abilities.
• Characteristics that contribute to success in this role: Decisiveness, Discernment, Initiative, Persuasiveness, and Wisdom.

What You Will Receive:

• The first year OTE for this position is $95,000 - $120,000 per year, depending on experience and qualifications 
• Health, HSA, Dental, and Vision Insurance: Comprehensive coverage to meet your needs
• Life Insurance (company provided): Ensuring peace of mind for you and your loved ones
• Short-Term Disability (company provided)
• 401(k) Plan: With company matching to help you plan for the future
• Health Savings Account (HSA): With company contributions to support your healthcare expenses
• Paid Time Off: Start with 15 days of PTO annually
• Paid Holidays: Enjoy time off for recognized holidays
• On-Site Wellness Meals: Company-paid meals to support your health
• Gym Membership Reimbursement: Encouraging your fitness and well-being
• Employee Assistance Program (EAP): Access to confidential support services
• Voluntary Benefits: Options including short-term disability, life insurance (whole/term), hospital indemnity, critical illness, and accident expense coverage
• Growth and Development Opportunities: Access to company university and tuition reimbursement programs
• On-Staff Health Coach: Personalized coaching available one-on-one or in groups
• Health and Wellness Initiatives: Participate in walking challenges, weight loss programs, health risk assessments, and more!

Ortho has a three step hiring process that includes an:

• Initial phone interview
• An in-person interview with the hiring manager (in the respective territory)
• A final interview (in Chicago/Ortho will coordinate travel arrangements)

Sales Recruiting Process Video

https://ompi.wistia.com/medias/x2h9h7upor