5-7 years of experience in industrial inside sales or purchasing preferred
Familiarity with industrial automation and electrical equipment is a plus
Proficient in Microsoft Office, especially Excel and Outlook
Strong attention to detail and organizational skills
Excellent verbal and written communication skills in English
Ability to lift up to 50 pounds
Technical aptitude with a willingness to learn mechanical and electrical concepts
Responsibilities
Enter quotes, sales, service, and purchase orders into the ERP system
Serve customers in person and over the phone to enhance sales
Coordinate and follow up on customer orders
Build and maintain relationships with customers, vendors, and teammates
Assist walk-in customers in identifying suitable products
Communicate with vendors to expedite customer needs
Maintain accuracy of transactions and records in the computer system
Benefits
Standard Monday-Friday work schedule with potential for overtime
Opportunity to work in a fast-paced, team-oriented environment
Engagement in problem-solving and process improvement initiatives
Hands-on experience with industrial automation and electrical products
Supportive company culture focused on customer service and teamwork
Full Job Description
POSITION SUMMARY
This role will assist new and current oil and gas automation customers, outside sales team and purchasing manager though creating orders and updating the internal ERP system. This role assists the Outside Sales and Purchasing departments fulfill customer requirements by creating quotes and orders in the computer system. This role requires strong customer service, organizational, analytical, and computer skills.
ROLE AND RESPONSIBILITIES
Enter quotes, sales, service, and purchase orders into company ERP system.
Serve customers in person and over the phone to help grow sales.
Coordinate, fulfill, and follow up on customer orders.
Build and maintain lasting relationships with teammates, customers, and vendors.
Assist walk-in customers to identify the appropriate products and solutions for their requirements.
Communicate with vendors to expedite and follow up with customer needs.
Create new part numbers in the company database.
Maintain accuracy of computer system transactions and records.
Update vendor delivery dates to accurately reflect changes and ensure reliable system data.
Effectively use inventory software to retrieve stock status, customer, and order information.
Process customer returns ensuring inventory and accounting accuracy.
Other duties such as assisting with quarterly inventory counts will be assigned.
Requirements
ROLE AND RESPONSIBILITIES
COMPETENCIES
Strong attention to detail at all times
Proficient in Microsoft Office (especially Excel and Outlook)
Customer-service orientation: maintains a helpful, friendly attitude under stress
Technical aptitude and willingness to learn mechanical and electrical product concepts
Professional-level mathematical, verbal, and written communication skills
