Job Description
Join a pivotal leadership role where you bridge sales execution and customer experience. As the Inside Sales Manager, you’ll lead a high-impact team responsible for quotation support, order management, and customer service operations. Reporting to senior sales leadership, you’ll play a key role in driving revenue growth, operational excellence, and long-term customer relationships in a fast-paced manufacturing or technology environment. This is an opportunity to shape processes, develop talent, and directly influence business outcomes.
What you’ll do
Lead, coach, and develop the Inside Sales and Customer Service team to drive performance and accountability
Set priorities, goals, and performance metrics aligned with company objectives
Oversee quoting, order entry, order administration, and sales reporting activities
Act as the escalation point for customer inquiries related to orders, deliveries, and service issues
Build and maintain strong customer relationships throughout the sales lifecycle
Monitor key metrics such as bookings, backlog, and revenue performance
Partner with sales and business development teams to support growth opportunities
Collaborate cross-functionally with operations, engineering, finance, and supply chain teams
Drive improvements in sales support processes, order accuracy, and customer responsiveness
Ensure compliance with company policies, documentation standards, and regulatory requirements
What you need
Strong leadership, coaching, and team development skills – required
Excellent customer relationship management and problem-solving ability – required
Advanced communication skills (verbal and written) – required
Data analysis and reporting capability – preferred
Experience with ERP and order management systems – required
5+ years in inside sales, customer service, or sales operations in manufacturing/technology – required
3+ years of people management experience – required
Bachelor’s degree in Business, Marketing, or related field – required
What we offer
Opportunity to lead and shape a critical customer-facing function
Collaborative, cross-functional work environment
Exposure to senior leadership and strategic initiatives
Career growth in a high-technology or manufacturing setting
A culture focused on continuous improvement and operational excellence
What happens next
After you apply, our recruitment team will review your application and reach out to qualified candidates. The process typically includes an initial screening followed by interviews with leadership and cross-functional stakeholders.
U.S. Citizenship may be required due to export control regulations and customer requirements.
Salary Range:
$96,600.00-$128,800.000
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
