Inside Sales Manager | Novi, MI

TTI

$70K — $95K *
Novi, MI 48375In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required
  • Bachelor's degree in marketing or related field preferred
  • 3+ years of distribution experience with inside/field sales
  • Previous management experience preferred
  • Strong knowledge in sales, purchasing, and branch operations

Responsibilities

  • Manage the inside sales program for profit and revenue goals
  • Develop and lead a productive team of account representatives
  • Coach sales personnel on value-based selling and product knowledge
  • Ensure efficient territory management for maximum account potential
  • Conduct regular meetings to align on sales strategies and results
  • Perform quarterly business reviews with sales and supplier teams
  • Build relationships with suppliers for competitive sales advantages

Benefits

  • Medical, Dental, Vision coverage
  • 401(k) with matching contributions
  • Tuition reimbursement for education
  • Ongoing professional training and development
  • Opportunities for community philanthropy involvement
Full Job Description
Our growing business is in need of an Inside Sales Manager for our sales branch in Novi, MI. The Inside Sales Manager is responsible for leading a team of Account Representatives with focus in managing accounts and achieving sales objectives.

Our Inside Sales Managers Team:

  • Manages the inside sales program that results in the satisfactory achievement of corporate pre-tax profit, gross profit, revenue generation, operating expense control, automated inventory management, on-time delivery performance and quality performance metrics.
  • Develops and directs a productive team of branch account representatives by hiring, training and leading the best qualified people, utilizing effective communication, motivational and coaching techniques, leading by example, providing ongoing performance management, rewarding higher levels of sales, profitability, quality, and performance by providing on-going and effective training, development, and succession planning.
  • Provides coaching to inside sales personnel on value-based-selling skills, product features/benefits, TTI policies, etc. in order to prepare branch personnel for sales success.
  • Helps the inside sales personnel manage their sales territories efficiently and effectively in order to ensure that accounts are appropriately assigned, each sales territory has adequate coverage and the full potential of each account is determined.
  • Conducts weekly, monthly and quarterly meetings with inside sales personnel to communicate the vision of TTI and compare actual branch/individual sales results to DSAM potential in order to ensure maximum return on branch/individual sales efforts.
  • Conducts quarterly business reviews (a) with sales personnel to measure the effectiveness of sales strategies/tactics for achieving specific sales objectives (b) with local supplier personnel.
  • Meets regularly with influential branch suppliers, and adds value to supplier business by helping them achieve their sales goals/budgets, in order to develop a loyal network of suppliers that provide the branch with competitive advantages in terms of future sales growth, market share, etc.
  • Performs other related duties as assigned.


Education and Experience Requirements:

  • High school diploma or GED required.
  • Bachelor's degree in marketing or related field; and three years distribution experience with a progression of inside sales and/or field sales; or equivalent combination of education and experience.
  • Previous management experience also preferred.


What we look for:

  • Possesses thorough knowledge and understanding of sales, purchasing, product, vendors, warehousing, branch operations and systems.
  • Requires some travel.
  • Exhibits strong analytical, problem solving, negotiation, organizational and teaching skills.
  • Reads, analyzes and interprets scientific and technical journals, financial reports and legal documents.
  • Writes reports, business correspondence and presentations.
  • Types 40 wpm.


This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

What we offer our team members:

  • A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts
  • Educational Assistance (Tuition Reimbursement)
  • Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
  • A strong focus on giving back to our communities through philanthropic opportunities


Want to learn more? Visit us at Working at TTI, Inc.

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