We are seeking an
Infrastructure & Cybersecurity Manager who will be responsible for leading the design, operation, and continuous improvement of Americhem's global IT infrastructure and cybersecurity environment. This role will oversee both on-premise and cloud-based systems while ensuring a strong security posture across the organization.
An experienced, strategic, and hands-on leader with the ability to manage complex environments, lead teams, and drive technology initiatives while maintaining operational excellence is critical to success in this role.
Responsibilities- Develop and execute a multi-year infrastructure and cybersecurity roadmap aligned with business objectives
- Oversee global infrastructure including network, servers, cloud platforms (Azure), endpoints, and collaboration systems
- Ensure high availability, scalability, performance, and resilience of all IT systems
- Lead cloud strategy, including hybrid architecture, governance, and cost optimization
- Establish and maintain disaster recovery and business continuity plans, including testing and documentation
- Develop and maintain cybersecurity programs, policies, and standards to protect company systems and data
- Lead vulnerability management, risk assessments, penetration testing, and remediation efforts
- Oversee endpoint security, network security, identity management, and monitoring solutions
- Direct incident response activities and lead root cause analysis
- Ensure compliance with regulatory, customer, and industry security requirements
- Provide leadership and direction to infrastructure and service desk teams
- Establish and monitor SLAs and KPIs to ensure high-quality IT service delivery
- Drive continuous improvement using ITIL-based processes (incident, problem, change, and asset management)
- Oversee onboarding/offboarding processes and IT asset lifecycle management
- Promote automation, standardization, and process efficiency across IT operations
- Manage IT projects, vendors, and external partners to ensure successful delivery of initiatives
- Provide escalation support for complex technical issues and participate in architecture and system design
- Contribute to scripting, automation, and technical documentation
- Serve as a technical advisor to IT leadership on emerging technologies and risk mitigation strategies
Qualifications- Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field required
- Advanced degree or certifications (CISSP, CISM, CCNP, Azure, Security+, ITIL) preferred
- 7+ years of progressive IT infrastructure experience
- 3-5 years of leadership or supervisory experience
- Experience managing hybrid environments (on-premise and Azure cloud)
- Proven experience leading cybersecurity programs, including risk management and incident response
- Experience with ITIL-based service management and service desk operations
Skills- Strong knowledge of Windows Server, virtualization, Microsoft 365, Azure, and identity platforms (AD/Entra ID)
- Experience with enterprise networking, firewalls, routing, and secure remote access
- Working knowledge of cybersecurity frameworks (NIST, CIS Controls, ISO 27001)
- Strong project and vendor management capabilities
- Financial acumen, including budgeting and cost optimization
- Excellent analytical, problem-solving, and decision-making skills
- Strong communication skills across technical and non-technical audiences
Additional InformationDesired Qualities/Attributes- Strategic thinker with the ability to align technology with business goals
- Strong leadership presence with the ability to coach and develop teams
- Hands-on mindset with the ability to operate at both strategic and tactical levels
- Calm and decisive under pressure, particularly during incidents
- Strong ownership mentality with the ability to drive initiatives to completion
- Continuous learner who stays current with emerging technologies and cybersecurity trends
- Excellent organizational and time management skills with the ability to manage multiple priorities
