Bachelor's or associate degree in IT, cybersecurity, networking, computer science, engineering, or related field, or equivalent experience.
5+ years of experience in IT infrastructure, networking, systems administration, or related technical field.
Proven ability to design, implement, and troubleshoot complex infrastructure solutions.
Strong knowledge of enterprise networking, servers, virtualization, and Microsoft cloud technologies.
Ability to manage multiple projects and communicate effectively with diverse teams.
Experience in utility, industrial, public-sector, or critical-infrastructure environments is a plus.
Valid Wisconsin driver's license.
Responsibilities
Design and improve enterprise networks, servers, virtualization, and storage infrastructure.
Maintain secure and reliable infrastructure through network segmentation and system configurations.
Support identity and access management and Microsoft cloud services.
Develop and enhance backup, recovery, and disaster-recovery capabilities.
Lead infrastructure upgrades, migrations, and technology evaluations.
Collaborate with IT, OT, Cybersecurity, and Operations to troubleshoot and implement solutions.
Benefits
Opportunities for professional development and training.
Collaborative work environment with cross-functional teams.
Engagement in meaningful projects that support critical utility services.
Potential for career advancement within the organization.
Full Job Description
Infrastructure Engineer
Kaukauna Utilities is seeking a skilled and motivated Infrastructure Engineer to help design, strengthen, and modernize the technology infrastructure that supports our electric and water utility operations.
This position plays an important role in ensuring our IT and operational technology (OT) systems remain reliable, secure, and resilient. The ideal candidate enjoys solving complex technical challenges, developing long-term infrastructure solutions, and working collaboratively across teams to support critical utility services. What You'll Do
As our Infrastructure Engineer, you will take an active role in designing, implementing, and improving the technology systems that support our organization. Key responsibilities include:
Infrastructure Design & Engineering: Design and improve enterprise networks, servers, virtualization, storage, and related infrastructure to support reliability, performance, and security.
Infrastructure Security & Reliability: Design and maintain secure, reliable infrastructure through network segmentation, system configurations, and infrastructure improvements that support operational continuity.
Systems & Cloud Technologies: Support identity and access management, Microsoft 365, Microsoft Entra ID, and other enterprise platforms and cloud services.
Resiliency & Disaster Recovery: Develop and improve backup, recovery, redundancy, and disaster-recovery capabilities to maintain critical services.
Infrastructure Projects & Modernization: Lead and support infrastructure upgrades, migrations, technology evaluations, and long-term lifecycle planning.
Collaboration & Technical Support: Work closely with IT, OT, Cybersecurity, Operations, and external partners to troubleshoot complex issues and implement effective solutions.
What We're Looking For
Bachelor's or associate degree in information technology, cybersecurity, networking, computer science, engineering, or a related field, or an equivalent combination of education and experience.
Five or more years of progressively responsible experience in IT infrastructure, networking, systems administration, infrastructure engineering, or a related technical field.
Experience designing, implementing, and troubleshooting complex infrastructure solutions.
Strong knowledge of enterprise networking, servers, virtualization, identity and access management, backup and recovery, and Microsoft cloud technologies.
Ability to manage multiple projects, solve complex technical problems, and communicate effectively with technical and non-technical teams.
Experience in a utility, industrial, public-sector, or critical-infrastructure environment is a plus.
