We are seeking an
IT Supervisor to join our team in
Robstown/Calallen, TX. This role is ideal for a technically skilled, service-focused professional who can lead IT staff, oversee daily technology operations, and support secure, reliable systems. The IT Supervisor will guide technology projects, strengthen cybersecurity practices, and collaborate across departments to align IT services with the Cooperative's operational needs.
This position is 100% on-site at our headquarters office and requires in-person attendance during all scheduled work hours. If you enjoy developing others, solving technical challenges, and improving the technology employees rely on every day, we encourage you to apply.
Job Details- Employment Type: Full-time
- Classification: Exempt
- Reports to: Technical Services Manager
- Industry: Electric Utility
Primary ResponsibilitiesThis role oversees the architecture, design, implementation, monitoring, and management of NEC's local and wide area networks, including those supported through contractual agreements, to ensure reliable connectivity and maximum uptime for business operations, the SCADA environment, and users. Responsibilities include planning, configuring, and documenting new network installations, as well as maintaining and upgrading existing systems and appliances. The position applies current technical expertise and strong cybersecurity practices to configure and maintain security controls across NEC's enterprise network. It also serves as the subject matter expert for designing and supporting on-premises and cloud-based virtual environments, including VMware, Microsoft Azure, and AWS.
Essential Job Functions- Design and implement new network solutions and improve the efficiency of enterprise network. Enables peak performance of the customer and management information and communications systems of the Cooperative by troubleshooting, repairing, maintaining, installing, and performing testing activities on the Cooperative's computer equipment.
- Direct daily and weekly IT activities; set priorities, assign work based on skills and workload, define deadlines and expected results, verify completion and quality. Maintain appropriate staffing, coverage, and escalation arrangements.
- Conduct monthly one-on-one meetings and regular team check-ins. Establish performance goals, review work and progress, provide timely feedback, and complete introductory and periodic performance evaluations.
- Address performance, conduct, attendance, and communication concerns promptly and objectively. Document facts and follow-up actions, apply NEC policies consistently, and coordinate corrective action with Human Resources and management.
- Review and approve time records and leave requests within delegated authority. Reinforce supervisor-notification procedures, workday availability, and coverage requirements in accordance with NEC policies and applicable requirements.
Minimum Qualifications- Bachelor's degree in computer science, information technology, information systems, or a related field and at least three years of relevant IT experience; or an associate degree in a related field and at least five years of relevant IT experience.
- Demonstrated formal experience supervising, directing work, coaching employees, and coordinating projects.
- Strong verbal and written communication skills.
- Advanced working knowledge of network and server administration, Windows and Linux environments, endpoint and mobile-device management, cloud and hosted services, identity and access controls, cybersecurity, backup and recovery, and business application support.
- Ability to evaluate technical work, oversee integrations and software changes, troubleshoot complex issues.
Preferred Qualifications- Bachelor's degree in related field
- Additional relevant IT certifications are highly desirable.
- Formal supervisory experience and electric utility experience are preferred.
Licenses & Certifications- Valid Class C Texas Driver's License
- IT Related Certifications
*Please note: Due to the high volume of applications, we cannot provide status updates by phone. Rest assured that all candidates will be contacted via email if selected for next steps.
