Information Technology Supervisor

Salary : $106,641.60 - $129,604.80 Annually
Location : Placerville, CA
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number:
Department: Information Technologies
Opening Date: 10/01/2026
Closing Date: 10/14/2026 11:59 PM Pacific

Description
THE OPPORTUNITY

Under direction, the organizes, assigns, supervises, reviews, and evaluates the work of assigned information technology staff; performs difficult and complex analysis of customer and system requirements; develops, implements, and maintains complex enterprise and departmental computer systems and networks; performs related work as assigned. Incumbents will be assigned responsibility for projects, programs, and staff involving one or more of the following options: Database Administration, Device/Desktop Management, Operating Systems, Server/Cloud, and/or Networking/Telecommunications.
The selected candidate will have the opportunity to:

• Supervise a group of technology employees within an assigned technology option(s) area; hire and direct staff; plan, prioritize, schedule, assign, and evaluate work; procure and provide resources to staff as needed; monitor and evaluate staff performance and quality of work; initiate informal and formal disciplinary action as necessary.
• Assume responsibility for staff development and training; identify individual training needs and work to ensure those needs are met.
• Recommend goals and objectives for assigned information technology operations and direct their implementation; establishe schedules and methods for assigned option(s) area; help develop and implement policies and procedures. Determine staffing and material needs for assigned option(s) area in order to achieve goals and objectives.
• Evaluate operations and activities of assigned option(s) area and recommend improvements and modifications. Prepare various reports on operations and activities to develop and maintain service-level agreements.
• Perform a variety of complex applications, network, and/or professional technology troubleshooting and analysis duties as a working supervisor. Assist in solving problems regarding networking, Telecommunications, operating, communications, business process analysis, and application systems within option(s).

For a full description of duties and responsibilities please review the job description here.
THE IDEAL CANDIDATEWe are looking for an experienced, hands-on supervisor who leads a vendor application support team and manages third-party platforms. Candidates should have direct experience with scheduled maintenance, update validation, and QA processes, along with creating and maintaining key operational tools like dashboards, workflows, test scripts, and access-control logs. Applicants must be able to demonstrate strong methods for managing system access, performing audits, resolving access issues, and working effectively with internal teams and external vendors.
Human Resources will assess your application based on the following minimum qualifications:
EDUCATION & EXPERIENCE
A combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying; however, education may not solely substitute for the required experience.
Equivalent to graduation from a four-year college or university with major coursework in computer science, information systems, or a closely related field
ANDSeven (7) years of experience working in one or more of the following fields: systems analysis, systems engineering, programming, data or database administration or analysis, operating systems, office systems, network analysis or management or similar field, in a multi-platform information systems environment. At least one year shall include project management and lead direction of staff;

OR

Three (3) years of experience at the level equivalent to the County's class of Information Technology Analyst III.

OR

Three (3) years of experience at the level equivalent to the County's class of Information Technology Analyst II or Application Analyst II as a Project/Team Leader.

OR

Three (3) years of experience at the level equivalent to the County's class of Information Customer Service III as a Project/Team Leader

Click to view the minimum qualifications for Information Technology Supervisor as well as physical, environmental, and working conditions.
SUBMIT YOUR APPLICATIONApply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'.

If you have any questions regarding this recruitment, contact Kim Rose in Human Resources at

Click to get tips for applying with the County.RECRUITMENT PROCESSThe Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.
Training and Experience Evaluation

A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula.
Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation.
For more information on the recruitment process, click

Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.ADDITIONAL INFORMATION

The County of El Dorado is recruiting applicants for Information Technologies Supervisor. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer.
We are currently recruiting for the following:

• One (1) full-time vacancy in the Information Technologies Department, located in Placerville, CA.

Click for Frequently Asked Questions.

Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.
Escape the traffic and smog because El Dorado County is just:

• 40 miles from Downtown Sacramento
• 50 miles from Sacramento Airport
• 129 miles to San Francisco

Here are a few of the many activities and events available throughout El Dorado County:

• Hiking, Camping, Fishing, Boating, and Watersports
• Skiing and Snowboarding
• Live Music and Music Festivals
• Local Craft Breweries and Wineries
• El Dorado County Fair
• Placerville Speedway
• Farm to Fork Restaurants
• Local Shopping Gems

Employees who are buying a home in El Dorado County may qualify for down payment assistance. Click for more information.
CHECK OUT OUR VIDEO TO LEARN MORE!

The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs!

For your Health and Well-Being:

• Medical
• Dental
• Vision
• Flexible Spending Accounts - FSA & HSA
• Employee Assistance Program (EAP)
• Basic Life Insurance
• Long Term Disability (LTD)
• County sponsored Wellness program
• Discounts on gym memberships

For your Financial Future:

• CalPERS Retirement
• Deferred Compensation (457) Plans
• Optional Life Insurance

For your Work/Life Balance:

• Paid Holidays
• Floating Holidays
• Vacation and sick leave accruals
• Supervisory, Personal and Bereavement leave

Below is a comprehensive benefit summary based on full-time, regular employment for the bargaining unit to which this classification is assigned.
Revised 1/2025, valid until modified by successor MOU or negotiated agreement.
To learn more about the benefits offered by the County of El Dorado please visit our website located here.
Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law.
01

To provide us with an opportunity to evaluate your background, responses to the Supplemental Questions are required in addition to your application. Supplemental questions play an important role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine if you continue in the selection process and your ranking on the eligible list. All work experience described or included in your response(s) MUST be included in your application's "Work Experience" section. Do not refer to a resume or other documentation. Additionally, ensure that your responses are your own and not generated by artificial intelligence (AI) or other automated tools, as this may result in disqualification from the recruitment.

• I acknowledge receipt of this information

02

Provide a detailed, chronological example of how you used specific management tools (name the platform, the version, and the year you used it) to track employee schedules and workload demand. Explain the organizational structure you were working within, the size of the team, and the exact reporting relationships. In your answer, identify your employer(s), position(s) held, dates of employment, and the exact responsibilities you had during the period this experience was obtained. If you do not have experience in this area, please type N/A.
03

Describe one project where you shared leadership responsibilities and break down your contribution week-by-week or phase-by-phase. Identify the other leaders involved by role or title (no names needed) and specify how decision authority was divided. Explain the exact communication structure used across internal teams and external vendors, including escalation paths you personally handled. Include how accountability was measured and maintained. In your answer, identify your employer(s), position(s) held, dates of employment, and the exact responsibilities you had during the period this experience was obtained. If you do not have experience in this area, please type N/A.
04

List the third-party vendor systems you have supported, including platform names, versions, and approximate dates of your involvement. Describe two specific maintenance or update cycles you managed, detailing how you scheduled, documented, and validated vendor updates. Explain the testing procedures you used, including who else was involved in testing and how results were recorded. Finally, describe the exact methods you used to control system access and conduct audits, citing the tools, audit frameworks, or control procedures that were in place. In your answer, identify your employer(s), position(s) held, dates of employment, and the exact responsibilities you had during the period this experience was obtained. If you do not have experience in this area, please ty