Information Technology Supervisor - Application Services

Salary: $13,548.00 - $16,873.00 Monthly
Location : JAO - Joint Administration Office, Whittier, CA
Job Type: Open to all
Job Number: BR-186-26E
Department: Facilities Planning - Information Technology
Opening Date: 11/06/2026
Closing Date: Continuous

LOCATION:
FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, APPLICATION SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER

ESSENTIAL FUNCTIONS:
To supervise and provide organization, leadership, technical guidance, direction, and mentoring to the Application Services Group.

JOB SUMMARY:
The major job duties are listed below. For a detailed list, please see the full
Under the direction of the Information Technology Manager, the incumbent:

• Monitors, manages, and reports on the performance of the Application Services Group
• Collaborates with other IT Supervisors to ensure consistent service delivery across the organization
• Oversees the evaluation, implementation, administration, support, enhancement, and modernization of enterprise application solutions
• Provides technical direction, coaching, and mentoring to staff
• Participates in the selection, motivation, evaluation, and discipline of staff
• Ensures staff are trained and equipped to perform their duties, and continually updates training requirements to align with evolving application platforms, development practices, integration tools, and business systems
• Assists with ongoing planning and implementation of projects in the IT Strategic Plan
• Assists in the preparation of annual operations, maintenance, and capital improvement budgets
• Manages approved projects to ensure effective budgetary and resource utilization, and on-time completion
• Reviews and approves hardware, software, and services purchase requests and manages associated subscriptions and contract renewals
• Assesses budget and technical requirements for the Application Services Group projects and prepares associated job plans
• Facilitates customer outreach, providing regular project status updates, and customer health checks with business departments
• Supervises the evaluation and selection of consultants, implementation partners, software vendors, and application service providers
• Assists in the development and enforcement of IT policies, procedures and standards

MINIMUM QUALIFICATIONS
Applicants must possess a valid California Class C driver license and the following:

• A bachelor's degree in Computer Science or a closely related field from an accredited college or university

AND one (1) of the following:

• Option 1: Status as a Supervising Systems Analyst with the Los Angeles County Sanitation Districts
• Option 2: Four (4) years of experience as a Senior Systems Analyst with the Los Angeles County Sanitation Districts
• Option 3: Six (6) years of experience performing professional-level information technology work involving IT project management, IT services management, network management, IT infrastructure management, software development management, IT service desk management, IT cybersecurity management or other relevant domains. At least one (1) of the required six (6) years of experience must be in a supervisory capacity. Note: A master's degree in computer science or a related field may be substituted for one (1) year of the required non-supervisory experience

DESIRABLE QUALIFICATIONS:

The ideal candidate would possess one or more of the following:

• Project Management Professional (PMP) Certification, issued by the Project Management Institute
• A minimum of five years of experience supervising, leading, or managing an enterprise applications team, including responsibility for application support, enhancement, implementation, integration, upgrades, production support, and lifecycle management of major enterprise business systems such as ERP, Enterprise Asset Management, financial systems, HR/payroll systems, utility systems, permitting systems, document management systems, or reporting platforms
• Experience managing application vendors, implementation partners, statements of work, service-level expectations, contract renewals, software licensing, and vendor performance
• Experience with system integration and data exchange, including APIs, middleware, interfaces, batch jobs, reporting feeds, data quality, and cross-system dependencies
• Experience with application security and access governance, including role-based access control, segregation of duties, audit logging, secure configuration, vulnerability remediation, data protection, and compliance with organizational standards

EXAMPLES OF ASSESSMENT CRITERIA
The competitive selection process may cover:
Knowledge of:

• Principles, policies, and practices of supervision and training
• IT principles, systems, and technologies related to enterprise applications, software development, application support, system integration, cybersecurity, IT service delivery, IT contract and vendor management, and project management
• Application lifecycle management, including planning, implementation, enhancement, maintenance, modernization, and retirement of business systems
• Software development lifecycle practices, including requirements management, testing, release management, source control, change control, documentation, and production support
• Enterprise system integration concepts, including APIs, interfaces, middleware, reporting feeds, data exchange, and cross-system dependencies
• Application security principles, including access control, auditability, data protection, secure configuration, and compliance with IT policies and standards
• Current industry trends related to cloud applications, SaaS, low-code platforms, automation, analytics, artificial intelligence, application modernization, and digital transformation
• Technical report writing and business correspondence

Ability to:

• Motivate and inspire staff
• Provide clear guidance and instructions, delegate effectively, and resolve conflicts
• Communicate clearly both verbally and in writing
• Convey technical information in a clear and concise manner to both technical and non-technical individuals
• Translate business needs into practical application solutions
• Think critically and troubleshoot complex applications, integration, data, vendor, and production support issues
• Adopt new tools, technologies, and delivery methods
• Stay updated with the latest industry trends and emerging technologies
• Plan, organize, and execute application projects successfully
• Build and maintain relationships with key stakeholders and ensure customer satisfaction, working collaboratively with staff, customers, vendors, and other IT groups
• Manage multiple application initiatives simultaneously, prioritize effectively, and meet deadlines
• Balance operational reliability, cybersecurity, user needs, project delivery, and long-term modernization goals

ADDITIONAL INFORMATION
SELECTION PROCESS:

• All applications will be reviewed to determine if the conditions and qualifications for testing are met.
• The selection process will consist of a technical writing project weighted at 30%, and an interview weighted at 70%.
• Candidates must receive qualifying scores on each selection component to move forward in the selection process.
• The initial review of applications is tentatively scheduled to begin the week of November 23.

TO APPLY:

Please apply online at within this application period. By using the online application system, you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, addinfo@governmentjobs.com to your contact list.
NOTES:

• The individual(s) recommended for hire must undergo a job-related reference check, fingerprinting, degree verification, DMV report, and a drug test.
• Candidates who have completed their required college or university coursework outside the United States must provide a comprehensive evaluation of their foreign transcripts and degrees upon selection for this position.

For questions regarding this recruitment, please contact Brandi Reyes at BrandiReyes@lacsd.org.

RETIREMENT

• CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees' Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 24/25 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered "classic" members. For "classic" members, the Districts pay the "employee share." Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage.

• DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits.

COMPENSATION

Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements.
HEALTH INSURANCE

• MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2026, the Districts contribute $2,417.99 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage.

• DENTAL: Districts paid. Employees can choose from prepaid and indemnity dental plans. The Districts pay the full premium for employee and dependent coverage. The indemnity dental plan will has an annual in network maximum of $1,750, and an out of network maximum of $1,000.

• VISION: Employee paid.

• LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates.

LEAVE TIME

• VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year.

• SICK LEAVE: Eight hours of full-pay sick leave per month.

• PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons.

• PAID PARENTAL LEAVE: Employees may use up to 80 hours of paid parental leave for each birth, foster placement and/or adoption (regardless of the number of children involved) as determined by the parental leave policy.

HOLIDAYS
13 paid holidays and one-half paid holiday depending on the employee's work schedule.

TUITION REIMBURSEMENT
Employees may be eligible for tuition reimbursement for approved accredited course work.

STUDENT LOAN PAYMENT REIMBURSEMENT
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