SummaryThis position is assigned to the Information and Communication Management Section of the US Mission to the United Nations (USUN/ICM) in New York City. This position serves as an Information Technology Specialist and technical expert, maintaining awareness of new and emerging technologies to provide up-to-date technical assistance to USUN staff.
DutiesHelp
- Plan, develop, and implement a range of automated functions, e.g., operating systems, communications, database management, and systems administration.
- Identifies customer requirements, develops technical approaches, and coordinates project resources related to
project costs and schedules. - Creates, develops, and implements strategies for populating, testing, and maintaining databases.
- Oversees implementation of technologies to ensure information systems reliability and accessibility. Provides advanced troubleshooting to identify and isolates deficiencies, isolate sources and root causes, and recommend strategies for correction.
- Provides presentation support including delivery, set up, adjustment and operation of a variety of audiovisual
(AV) equipment.
RequirementsHelp
Conditions of employment- U.S. Citizenship is required.
- Incumbent will be subject to random drug testing.
- Must be able to obtain and maintain a Top Secret security clearance.
QualificationsApplicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
All new employees to USUN (except Presidential and former USG employees who have served a trial period in the competitive service) are required to serve a one-year trial period.
Applicants applying for the GG-13 grade level must meet the following requirements:Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:- Attention to Detail
- Customer Service
- Oral Communication
- Problem Solving
AND Have at least 1 full year of specialized experience equivalent to the GG-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:- Experience coordinating with IT personnel, vendors, and organizational stakeholders to implement enterprise technology solutions.
- Experience providing technical advice and recommendations to management and organizational stakeholders regarding IT infrastructure, emerging technologies, and cybersecurity.
- Experience administering databases and enterprise applications, including configuration, access management, performance monitoring, troubleshooting, maintenance, backup, and recovery.
NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GG-13 position.
EducationEducation requirements do not apply to this vacancy announcement.
Additional informationThis position is an excepted service position covered by the United Nations Participation Act of 1945. Pursuant to the United Nations Participation Act, appointment to this position is made "without regard to the civil-service laws," which means that the selectee is not covered by many of the civil service laws that apply to civil service employees.
If eligible, telework and remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite.- To request a reasonable accommodation for additional time on the timed sections of the assessment, please submit your request using the "Request a Reasonable Accommodation" button within the Assessment Application.
For all other reasonable accommodations at the U.S. Department of State, please contact the Office of Accessibility and Accommodations (OAA) at [redacted].
OAA is responsible for reviewing and adjudicating reasonable accommodation (RA) requests for the Assessment Battery being used for this announcement. The following applies to all RA requests:
- RA requests cover additional time on timed sections only.
- Applicants submitting a RA request MUST attach supporting medical documentation signed by a licensed, treating medical provider. The documentation should describe the nature, severity, and expected duration of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests that do not contain supporting medical documentation attachments at the time of initial request may be subject to further review.
- Note: the following documents do not, on their own, qualify for automatic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters.
- Applicants MUST submit their application before the vacancy closes, even if pending an accommodation decision.
- Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process.
- Applicants will have 48 hours after their RA request is adjudicated to complete the assessment battery. Scores generated after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy.
- If eligible, situational telework agreements may be permitted with supervisory approval.
- Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
- Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
