Salary : $74,838.40 - $115,918.40 Annually
Location : Winchester, VA
Job Type: Full-time Classified
Department: Police Department
Division: Police Department
Opening Date: 09/28/2026
Closing Date: 10/28/2026 5:00 PM Eastern
FLSA: Exempt
DescriptionDuties and Responsibilities:- Provides direct technical assistance to sworn and civilian Police Department personnel
- Provides technical support, coordination, maintenance, troubleshooting, and/or administration, as assigned, for specialized Police Department technology
- Assists with implementation, testing, deployment, and support of new Police Department technology
- Supports technology installed in Police Department vehicles, including computers, cameras, scanners, printers, communications equipment, and associated peripherals
- Works collaboratively with City IT to ensure Police Department technology complies with City cybersecurity, network, infrastructure, and enterprise technology standards
Education and/or Experience:• Equivalent to a Bachelor's Degree in Computer Technology, Information Technology, etc.
• Seven (7) years of IT support; 2 years supervision preferred
Experience should include:• Desktop support, Microsoft Windows/365;
• Installation/troubleshooting, user accounts, mobile devices, network support,
• Technical customer support.
Preferred experience in:• IT support in law enforcement, public safety, 24-hour environments.
• CAD, RMS, mobile data computers, body cameras, digital evidence, public safety systems.
• Microsoft Active Directory, Microsoft 365, mobile management, VPN, multi-factor auth.
• Vendor management, technology projects, industry certifications.
Certificates, Licenses, Registrations: Valid driver's license required.
This position is eligible for benefits. To view out benefit packet click
01
Do you have a valid driver's license?
02
Do you have a Bachelor's Degree in Computer Technology, Information Technology, Computer Science, Management Information Systems, Cybersecurity, or a related field?
03
How many years of experience in information technology support do you have?
04
Which areas of information technology support do you have professional experience in? (Select all that apply.)
- Desktop and laptop support
- Microsoft Windows
- Microsoft 365
- Hardware/software installation and troubleshooting
- User account administration
- Mobile device support
- Network troubleshooting
- Technical customer support
- None of the above
Required Question
