IntroductionThe State of Connecticut, Office of the State Comptroller (OSC) is seeking a dynamic business and technology leader for the position of Information Technology Manager 3 within Core-CT. The Core-CT division runs the State of Connecticut's PeopleSoft based Enterprise Resource Planning system.
POSITION HIGHLIGHTS - Full-Time, 40 hours per week
- Monday through Friday
- Location: 165 Capitol Avenue, Hartford, CT 06106
ABOUT THIS ROLE This position will have management responsibilities for the development teams focused on the delivery of key HRMS and Financial services within Core-CT. It will work closely with OSC management, business, and functional teams, as well as other business stakeholders.
The responsibilities of this position include the day-to-day coordination of system activities and oversite of the development teams. This role requires a strong background in Oracle PeopleSoft or considerable knowledge of ERP systems and integrations.
PURPOSE OF JOB CLASS (NATURE OF WORK) Within a state agency information technology division these classes are accountable for the management and direction of information systems, applications development, systems maintenance, and similar information technology functions as well as technical and support staff.
EXAMPLES OF DUTIES - Plans, organizes and manages all operations and activities of an information technology services unit, division, function or location;
- Responsible for meeting all data processing or information technology needs of the respective unit, division, function or location; establishes priorities for systems development and information technology projects in accordance with agency requirements;
- Coordinates, plans and manages solution architecture projects;
- Directs the planning, design and implementation of complex storage solution configuration;
- Develops plans for future utilization information technology services in the overall agency program;
- Within the financial resources of the agency ensuring the development of high quality, low-cost technology solutions aligned with the needs of the State and its agencies;
- Aligns information technology planning with the business strategy;
- Leads and influences the development of standards and decisions regarding changes to systems/applications;
- Manages information systems activities within areas such as IT infrastructure and architecture, applications development, networks, computer operations and support;
- Oversees information technology projects from conception to completion;
- Works with leadership team to maximize cross-team contributions;
- Leads information technology operations to ensure exceptional quality and timely response to all customer service issues;
- Interfaces regularly with clients/customers;
- Stays abreast of local, regional and national industry trends;
- Understands the major economic, political, technological and competitive trends affecting technology;
- To capture competitive advantages, searches out challenging opportunities to change, grow, innovate and improve;
- Compares information technology with those of significant competitors and makes appropriate adjustments;
- Coordinates the use of key people, resources, technologies, process, and capabilities to reach strategic goals;
- Sets an example by acting in ways that are consistent with shared department values;
- Fosters collaboration by promoting cooperative goals, building trust and enlisting others in a common vision;
- Strengthens staff by providing choice, developing competence and offering visible support;
- Focuses on continuous learning for self and staff;
- Actively acknowledges individual and team accomplishments;
- Leverages technological solutions to meet business needs;
- Participates in the recruitment and hiring of staff, including outreach, interview and selection;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY - Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.
- Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment.
- Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness.
- Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate "best practices" into information technology operations.
- Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.
- Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.
- Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE One (1) year of the General Experience must have been in a managerial capacity.
NOTE: For state employees this experience is interpreted at the level of an Information Technology Manager 2.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED - College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
- A Master's degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience.
PREFERRED QUALIFICATIONS Preferred Qualifications:
- Experience with ERP Systems, specifically PeopleSoft 9.2.
- Experience in Human Resources, Time and Labor, Benefits, Payroll, Pension, CRM, and Financial applications.
- Experience managing Peoplesoft applications or a similar ERP system.
- Experience with software development lifecycle including application development practices such as impact analysis, resource allocation, version control, and change management.
- Experience with PeopleTools, PeopleCode, Application Engine, Component Interfaces, SQR, and underlaying technologies includi
