Logistics Management Institute

Information Technology (IT) Systems Support Specialist

Logistics Management Institute$85K — $120K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Active Secret clearance required.
  • Bachelor’s degree in IT, Computer Science, Software Engineering, or a related field.
  • 8+ years of professional experience, with at least 2 years in Aviation or intelligent systems.
  • Experience in IT systems continuous support and lifecycle management.
  • Proven troubleshooting skills for mission-critical hardware and software.
  • Familiar with IETMs and Army management systems such as STAMIS.
  • Strong knowledge of DoD information assurance policies.

Responsibilities

  • Identify and recommend IT systems support solutions for mission-critical planning.
  • Deliver IT lifecycle support tailored to evolving operational goals.
  • Perform engineering tasks supporting IT system sustainment across all lifecycle phases.
  • Troubleshoot and optimize Apache weapon system IT hardware and software.
  • Analyze systems to preempt and resolve infrastructure bottlenecks.
  • Ensure integration of IETMs with STAMIS; maintain compatibility.
  • Collaborate with stakeholders to deliver IT systems planning solutions.

Benefits

  • Support for professional development and training.
  • Collaborative work environment with government representatives and technical teams.
  • Opportunity to work on mission-critical systems impacting defense readiness.
  • Innovative workplace focused on cutting-edge tech solutions.
  • Commitment to enhancing and optimizing government operations.
Full Job Description

Overview

LMI is seeking a skilled Information Technology (IT) Systems Support Specialist to provide continuous IT systems support aligned with Integrated Product Support (IPS) services for the Apache Attack Helicopter (AAH) Project Office (PO). This position supports the development, production, fielding, and sustainment of the AH-64 Apache and its associated systems, ensuring lifecycle planning, optimization, and troubleshooting of mission-critical IT infrastructure. 

The IT Systems Support Specialist will deliver solutions for facilities, hardware, software, documentation, manpower, and personnel systems. Responsibilities include managing information assurance (IA), lifecycle IT systems planning, and integration to enable mission-ready systems that align with operational requirements. 

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

Responsibilities

Lifecycle IT Systems Management:

  • Identify, plan, and recommend IT systems continuous support solutions for facilities, hardware, software, documentation, manpower, and personnel systems necessary for mission-critical planning and management. 
  • Deliver IT lifecycle support tailored to operational goals and adjustments as system requirements evolve. 
  • Perform engineering and development tasks to support IT system sustainment efforts across all lifecycle phases.

Mission Readiness & Optimization:

  • Troubleshoot, maintain, and optimize Apache weapon system IT hardware and software to minimize downtime and ensure seamless performance. 
  • Offer detailed analyses to preempt and resolve infrastructure bottlenecks that could affect readiness. 
  • Ensure integration of Interactive Electronic Technical Manuals (IETMs) and maintain compatibility with Standard Army Management Information Systems (STAMIS).

Information Assurance (IA):

  • Ensure cybersecurity compliance by adhering to Department of Defense (DoD) and Army policies for information assurance. 
  • Work with government stakeholders to verify proper Communications Security (COMSEC) software deployment on AH-64 hardware.

Stakeholder Engagement & Documentation:

  • Collaborate directly with government representatives, technical support teams, and contractors to deliver IT systems planning and manpower solutions. 
  • Contribute to development and updates of IT documentation, resource needs reports, and mission-aligned recommendations.

Training Support:

  • Analyze computer resource requirements to support training courseware development, hosting, and delivery for field and operational readiness.

Qualifications

Required Skills and Expertise:

  • Active Secret clearance required. 
  • Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related technical field. 
  • 8+ years of professional relevant experience, with at least 2+ years working with Aviation and automation, or intelligent systems. 
  • Demonstrated expertise in IT systems continuous support and lifecycle management operations. 
  • Prior experience troubleshooting and maintaining mission-critical systems, both hardware and software. 
  • Familiarity with Interactive Electronic Technical Manuals (IETMs) and integration with Standard Army Management Information Systems (STAMIS) like SIPRNET. 
  • Knowledge of DoD information assurance policies and cybersecurity operational requirements. 
  • Analytical and problem-solving skills to identify system gaps, mitigate risks, and optimize infrastructure solutions. 
  • Ability to plan and recommend manpower and personnel requirements for sustained IT operations.

 

Preferred Qualifications:

  • Familiarity with AH-64 Apache lifecycle sustainment operations. 
  • Proficiency in utilizing tools such as Logistics Modernization Program (LMP) and Army data systems like Vantage. 
  • Experience in network validation, configuration audits, and IT resource allocation analysis. 
  • Proficiency with XML-based software platforms like Arbortext, used for enhanced systems documentation and reporting.

 

About LMI:

Committed to accelerating government impact, LMI delivers mission-focused IT and logistics solutions designed to optimize lifecycle sustainment across defense systems. We combine decades of expertise and innovative technology solutions to improve readiness and performance for government agencies.

 

The target salary range for this position is $85,000-$120,000.

 

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.   

About Logistics Management Institute

Logistics Management Institute (LMI) is a consulting firm dedicated to improving the management of government. LMI provides leaders with the objective analysis, tools, and programs they need to make informed decisions for their organizations. LMI is a not-for-profit organization that has been providing innovative solutions to complex problems since 1961. LMI serves clients in the federal government, state and local governments, and the private sector.
Learn more about Logistics Management Institute
Size
1,700 employees
Industry

Similar Jobs

More Jobs at Logistics Management Institute

More Aerospace & Defense Jobs

Find similar Information Technology (IT) Systems Support Specialist jobs: