INFORMATION TECHNOLOGY (BAND B) - TELECOMMUNICATIONS ANALYST - OAHU

Salary: See Position Description
Location : Island of Oahu
Job Type: Various
Job Number: 26-0383
Department: Various
Opening Date: 09/26/2026
Closing Date: Continuous

Recruitment Information

Recruitment Number 26-0383
Journeyworker: $5,527 to $7,870 per month (SR-22, Step D to M).
Senior Specialist/Subject Matter Expert: $6,221 to $8,855 per month (SR-24, Step D to M).

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

Note: Employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. Once you become a member of the civil service, you become eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to an employee in a permanent position with the exception of return rights and placement rights associated with a reduction-in-force.

A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.
Duties Summary

Positions assigned to this level will independently perform the full range of Telecommunications Analysis work ranging from the Journeyworker to the Senior Specialist/Subject Matter Expert levels.

TELECOMMUNICATIONS ANALYST:

Evaluates user requests for new or modified voice and/or data systems, software and hardware. Develops specifications and technical implementation plans. Recommends alternative solutions to reduce costs or improve service. Plans and coordinates installation dates with users, development and engineering staff and vendors. Follows- up to ensure that service level agreements have been achieved and resolves any outstanding issues. Participates in evaluation of vendor proposals and in developing and documenting operational standards.

Journeyworker: Performs complex professional work and exercises independent judgment, discretion and adaptation in determining an approach and applying broad concepts, subject matter knowledge, professional skills and techniques in order to successfully complete assignments and fulfill the full scope of responsibilities. Assignments require considerable knowledge of applicable laws, rules, policies, regulations and procedures in a subject matter area or field of expertise; and typically requires the analysis and understanding of various factors, conditions, processes, functions etc., in order to formulate a feasible solution/work product. Controlling precedents, policies, procedures and decisions are not immediately apparent to problems being analyzed. Positions may be assigned work as a generalist, performing the full range of professional work from simple to highly complex assignments, but spends the majority of work time performing complex professional work. Positions may be assigned work as a specialist performing the full range of work in a specialized area encompassing a range of complexity from simple to highly complex work but spends a majority of work time performing complex work in the specialized area.

Senior Specialist/Subject Matter Expert: Performs the most advanced level of work, requiring the application of comprehensive and in-depth knowledge, and seasoned judgment. As the senior specialist, positions serve as a project or team leader initiating, coordinating, and completing highly complex projects. Projects are of such scope and complexity to require directing a team of lower level specialists at the journeyworker level and ensuring accuracy and timely completion. As the subject matter expert, positions perform the most complex work in a particular subject matter area for a majority of work time on a regular and continuing basis; and/or provides expert advisory, consultative, and technical guidance to others on their respective area of expertise. Assignments require the resolution of novel, controversial or unusual situations; encompass a broad range of elements, some of which are conflicting and difficult to reconcile or accommodate; and/or involve responsibility for highly complex projects and/or activities that require the consideration and reconciliation of various issues of an unprecedented nature. Decision-making is difficult because of the uncertainty in approach, methodology, or interpretation and evaluation of processes that result from events such as continuing and frequent changes in program, technological developments, unknown phenomena, or conflicting requirements. The work requires originating new techniques and/or standards.
Minimum Qualification Requirements

To qualify, you must meet all of the following requirements:

Legal Authorization to Work:
The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

General Experience/Education:

• Four (4) years of progressively responsible administrative, professional or analytical work experience that provided the competencies: Customer Focus, Initiative, Reading, Writing, Oral Communication, Decision Making, Problem Solving, Reasoning, Information Management, Interpersonal Skills, Technical Competence, and Organizational Awareness; or
• Graduation from an accredited four (4) year college or university with a bachelor's degree; or
• Any equivalent combination of experience and education.

Specialized Experience: Two to four years of professional work experience in the Telecommunications Analysis Specialty Area; or any equivalent combination of training and experience.
Driver's License: Some positions require possession of a valid driver's license at the time of appointment. The immediate vacancy has this requirement.

The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.

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Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-1111 for assistance.