Information Systems Supervisor

Salary: $93,891.97 - $149,851.88 Annually
Location : Government Center West - 1 North University Dr, Plantation, FL
Job Type: Full-Time
Job Number:
Department: RED Dept Ops Innov Unit
Opening Date: 10/30/2026
Closing Date: 11/13/2026 5:00 PM Eastern
Veterans' Preference Notice: Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.
International Degree Verification: International degrees must be evaluated by an approved member of the National Association of Credential Evaluation Services (NACES) www.naces.org/members or the Association of International Credential Evaluators (AICE) https://aice-eval.org/endorsed-members. Candidates are responsible for all evaluation expenses. Completed evaluations do not guarantee employment and are subject to approval by Broward County Human Resources.

REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for an Information Systems Supervisor (Innovation Initiatives Supervisor) to support the Innovation Unit.

THE POSITION: Innovation Unit is seeking an innovative and highly skilled AI professional to lead the design, development, and implementation of enterprise Artificial Intelligence (AI) solutions that enhance government services, operational efficiency, and citizen engagement. The successful candidate will serve as a principal technical leader responsible for researching, evaluating, and deploying AI-powered solutions utilizing Microsoft Copilot, Microsoft Copilot Studio, Azure AI Foundry, Generative AI, Large Language Models (LLMs), Intelligent Automation, and related Microsoft technologies. This role will drive the County's AI strategy and identify opportunities to leverage emerging technologies to improve business processes and service delivery.

Broward County, located in Southeast Florida and home to approximately 1.89 million residents, is one of the nation's most diverse and dynamic communities. This position offers an exceptional opportunity for a visionary technology leader to help shape the future of AI-enabled government services within a forward-thinking organization. The ideal candidate will demonstrate strong technical expertise, strategic vision, project leadership, and a passion for advancing AI to enhance public services. Excellent written, verbal, presentation, and stakeholder engagement skills are essential. The successful candidate will exhibit outstanding leadership, collaboration, and innovation while also being able to work independently with minimal supervision. This role will lead the planning, assessment, and implementation of enterprise AI and automation initiatives; partner with business stakeholders to identify opportunities for service transformation; stay current with emerging AI capabilities and industry trends; and perform related duties as assigned.

Minimum Education and Experience Requirements
Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years in in AI solution development, systems analysis, software engineering, enterprise application development, intelligent automation, or related technology disciplines, including six (6) months lead work/supervisory experience.
Special Certifications and Licenses
None.
Preferences:

• Master's degree in Computer Science, Artificial Intelligence, Data Science, Information Systems, Software Engineering, Business Analytics, or a related field.
• Specialized coursework in Artificial Intelligence, Machine Learning, Data Analytics, Cloud Computing, or Intelligent Automation.
• Experience with Microsoft Copilot, Copilot Studio, Azure Al Foundry, Azure OpenAl Service, Azure Cognitive Services, Azure Machine Learning, Microsoft Power Platform, Power Automate, Power BI, and Microsoft Fabric.
• Experience with Generative Al, Large Language Models (LLMs), prompt engineering, Al governance, and Responsible Al practices.
• Knowledge of machine learning, natural language processing, chatbot development, knowledge management, and intelligent automation solutions.
• Microsoft Al, Azure, Power Platform, Power BI or related certifications.
• Experience in Python, C#, or related programming languages.

SCOPE OF WORK
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Responsibilities include, but are not limited to:
• Designing, developing, and deploying AI-driven business solutions using Microsoft Copilot, Copilot Studio, Azure AI Foundry, and related Microsoft AI platforms.
• Developing intelligent agents, copilots, virtual assistants, and conversational AI solutions to improve internal operations and citizen services.
• Integrating AI technologies with enterprise applications, databases, GIS platforms, and business systems.
• Implementing Retrieval-Augmented Generation (RAG), knowledge management, automation, and workflow optimization solutions.
• Evaluating, testing, and deploying Generative AI, Machine Learning, Natural Language Processing (NLP), and Intelligent Document Processing solutions.
• Identifying opportunities where AI can enhance decision-making, operational efficiency, workforce productivity, and customer experience.
• Establishing governance, security, compliance, and responsible AI standards for enterprise AI implementations.
• Conducting research on emerging AI technologies, industry trends, and best practices to support strategic technology planning.
• Collaborating with business units, technology teams, and executive leadership to define AI use cases and implementation roadmaps.
• Performing cost-benefit analyses, risk assessments, and resource planning for AI initiatives and providing recommendations for future investments.
• Developing proof-of-concepts, pilots, and production-ready AI solutions that support Broward County's digital transformation objectives.
Perform related duties as assigned.
Competencies

• Tech Savvy:
  Anticipates and adopts innovations in business-building digital and technology applications. Is an early adopter of new technologies, technical skills, and capabilities that improve performance. Regularly experiments with and leverages technologies and tools to substantially improve performance.
• Manages Complexity:
  Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Cultivates Innovation:
  Creates new and better ways for the organization to be successful. Constantly looks for new ideas and innovative ways of doing things; makes the effort to get involved in new areas. Offers original ideas and promising new solutions.
• Directs Work:
  Provides direction, delegating, and removing obstacles to get work done. Confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.
• Plans and Aligns:
  Plans and prioritizes work to meet commitments aligned with organizational goals. Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.
• Optimizes Work Processes:
  Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.
• Ensures Accountability:
  Holds self and others accountable to meet commitments. Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
• Courage:
  Steps up to address difficult issues, saying what needs to be said. Is known for expressing views directly and respectfully; communicates what needs to be said. Assumes personal ownership and responsibility when confronted or challenged; shows readiness to learn and to resolve issues.

WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.
SPECIAL INFORMATION
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies©.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.