Information Systems Analyst I/II (Business Systems Analyst)

Salary : $92,913.60 - $137,280.00 Annually
Location : Administration Office, 7811 University Ave. La Mesa, CA 91942, CA
Job Type: Full time
Job Number: 2026-24
Department: Administration
Division: Enterprise Applications
Opening Date: 08/03/2026
Closing Date: Continuous

The Position
APPLY NOW FOR IMMEDIATE CONSIDERATION

Do you have experience working as a Business Systems Analyst? Would you like to use your talents to make a difference to the community? Information Systems Analyst I/II to its team.
ADVANCEMENT OPPORTUNITIES. No matter where you are at in your career, we have a great opportunity for you! The Information Systems Analyst I ($44.67 - $57.01/hour; up to $118,581/annually) is a non-exempt, entry to journey-level role focused on supporting business processes and technology solutions. This level works on developing requirements, coordinating priorities with managers, testing applications, resolving routine problems and providing user support and training.

The Information Systems Analyst II ($51.73 - $66.00/hour; up to $137,280/annually) is an exempt, journey-level role responsible for more complex, enterprise-wide systems and applications. This level performs advanced systems and business process analysis, leads implementation and maintenance of large-scale systems, and handles the more difficult and complex technical support and maintenance issues.

Overview of Responsibilities
How You'll Support and Enhance District Business Systems

As an Information Systems Analyst, you will drive the analysis, optimization, and support of critical business systems across the district. The position leads business process discovery with stakeholders to understand workflows, data needs, and functional requirements, translating them into clear documentation, specifications, and process maps. It evaluates and recommends solutions-technical and non-technical-to improve efficiency and support strategic objectives.

The role supports and participates in software selection, implementation, and testing projects, contributing to system prototyping, quality assurance, and user training. It provides daily functional support for assigned applications, troubleshooting issues, advising users, and ensuring systems perform reliably under time-sensitive conditions.

Key responsibilities include developing reports and queries; maintaining system and user documentation; configuring and testing enterprise applications including ERP and content management systems; designing business workflows; and evaluating new software and hardware solutions. The position collaborates closely with users and IT teams to drive continuous improvement, enhance system functionality, and ensure business processes are efficient, scalable, and aligned with organizational needs.
The successful candidate in this role will excel by providing exceptional customer service, building strong relationships with users, and partnering closely with IT and business teams to deliver effective, reliable solutions. Success includes being a proactive collaborator who communicates clearly, supports teammates and contributes to a positive, service-oriented environment.
To learn more about this position, visit our section to read the full job description.
Qualifications
Successful candidates will have training and experience substantially equivalent to graduation from an accredited college with major course work in management information systems, computer science, or a closely related field; and two years of increasingly responsible professional business systems analysis or applications support experience; or an equivalent combination of training and experience.
A valid Class C California driver's license and ability to maintain insurability under the district's vehicle insurance policy.
Project management certifications such as Certified Associate in Project Management (CAPM) and Project Management Professional (PMP) are highly desirable.

Information Systems Analyst II
To be considered for the Information Systems Analyst II, candidates must have a minimum of four years of progressively responsible experience in systems analysis and application development or support; or an equivalent combination of training and experience.
Application Process
To be considered for the Information Systems Analyst I/II, please select the APPLY button to complete the online application and supplemental questionnaire. Resumes are not accepted in lieu of an online application. For a complete list of job responsibilities, please visit our .
Helix Water District offers a comprehensive benefit package for our regular full time employees including medical, dental, vision, life insurance and paid time off.

Temporary full time employees receive medical, dental, vision and retirement benefits only.

For a more detailed overview of our benefit summary, please visit
01

Instructions for completing the supplemental questionnaire: Responses to the questions below will be used to determine your eligibility to advance in the recruitment. Please do not type "see resume" or "see application." Be advised you will be "timed out" of this page after 30 minutes. Please save your work continuously.I understand the guidelines above.

• Yes
• No

02

Describe your work experience supporting and maintaining customer information systems (CIS/CRM/Billing). Include the software applications you have used. If you do not have any experience, type "N/A" for not applicable.
03

Do you possess a management certification such as Certified Associate in Project Management (CAPM) or Project Management Professional (PMP)? If yes, please list what certification you possess. If no, please put "N/A" for not applicable.
04

Describe your work experience supporting and maintaining enterprise resource planning (ERP) systems. Specifically for financials, payroll and human resources. Include the software applications you have used. If you have no experience, please put "N/A" for not applicable.
05

Describe your level of experience building reports and custom database queries. Include the reporting software and languages you've developed solutions with. If none, please put "N/A" for not applicable.
06

In detail, please describe your work experience with software upgrade testing and deployment. Include recent examples of projects you actively worked on and describe your role in those projects.
07

Why are you interested in joining Helix Water District?
Required Question