Job Description:Job SummaryThis leadership role is designed for a collaborative, service-oriented, and emotionally intelligent technology professional who is passionate about supporting and empowering a cybersecurity team while strengthening organizational security posture. The Information Services Supervisor leads daily operations of IT security infrastructure, combining hands-on technical expertise with strategic oversight to protect systems and data against evolving cyber threats. This position plays a critical role in cybersecurity operations, team leadership, and long-term security program development.
Key ResponsibilitiesLeadership & Team Development- Supervise, mentor, and support a team of cybersecurity professionals
- Develop work plans, coordinate training, conduct performance evaluations, and support professional growth
- Foster a culture of inclusion, learning, accountability, and continuous improvement
- Ensure staff have the tools, resources, and guidance needed to perform effectively
- Address technical and interpersonal issues with empathy, fairness, and sound judgment
Cybersecurity Operations & Incident Response- Manage daily operations of cybersecurity infrastructure and technologies
- Lead planning for and response to cybersecurity incidents
- Drive proactive security initiatives and continuous improvement efforts
- Ensure effective vulnerability management, threat detection, and incident response processes
Strategy, Reporting & Collaboration- Provide recommendations on systems, network, and data security
- Assist in developing and maintaining information security strategy, policy, and overall security programs
- Prepare reports and present cybersecurity metrics and trends to senior leadership
- Collaborate with technical and non-technical stakeholders to align cyber risk with business objectives
- Coordinate implementation of system enhancements while minimizing operational impacts
Vendor & Contract Management- Prepare specifications for contracted goods and services
- Evaluate and recommend contract awards
- Monitor contractor performance and ensure compliance with contractual requirements
Knowledge & ExpertiseKnowledge of:- Cybersecurity frameworks, standards, best practices, and cyber risk management
- Cloud platforms and security (AWS, Azure, Google Cloud)
- Incident response, business continuity, and vulnerability management
- Security technologies including firewalls, endpoint protection, SIEM, intrusion detection, and penetration testing
- Change management and integration of cybersecurity into enterprise IT operations
- Supervisory and inclusive leadership principles
Ability to:- Plan, organize, supervise, and evaluate technical staff
- Lead, coach, and develop employees through mentoring and feedback
- Manage multiple projects and competing priorities
- Communicate clearly with technical and non-technical audiences
- Analyze and resolve complex technical and security issues
- Respond effectively to incidents and service disruptions under pressure
- Promote diversity, equity, inclusion, and belonging
- Inspire and guide teams toward shared goals
Preferred Qualifications- At least four years of experience managing technical or cybersecurity teams
- Extensive experience in cybersecurity operations, cloud environments, and mission-critical infrastructure
- Experience implementing and maintaining cybersecurity frameworks (e.g., NIST, CIS Controls)
- Strong emotional intelligence, conflict management, and interpersonal skills
- Commitment to continuous learning and professional development
- Familiarity with Industrial Control Systems (ICS) and Operational Technology (OT) environments
Requirements- Bachelors degree or equivalent combination of education and qualifying experience
- Minimum experience in cybersecurity, IT infrastructure, systems, or related technical disciplines, including project lead responsibility
- Ability to meet the physical demands of the role
Equivalent combinations of education and experience may be considered when supported by appropriate documentation.
Working Place: Oakland, California, United States Company : 2026 Jan 15th Virtual Fair - East Bay Municipal Utility District 
