Department: Technology
Reports to: VP, Technology (David Crandall)
Direct reports: None initially (program is MSP-backed - Paragus co-managed SOC)
Primary location: Boston or Chicago metro preferred; Columbus, OH (Dublin/Kinetics hub), Remote
Travel: Occasional, across CAG's U.S. sites
Type: Permanent full-time employee
FLSA status: Exempt
Comp reference: $120,000-$155,000 base + up to 10% bonus
Role summaryWe are seeking an Information Security Manager - a hands-on player-coach who will both run the security program and do the operational security work. This is the senior owner of CAG's information-security function: you set the roadmap, governance, and reporting, and you also personally respond to incidents, tune the tooling, and work the queue. It is a single-owner role (no direct reports at the outset), leveraging our managed provider (Paragus co-managed SOC) for scale rather than an internal team.
This role is the permanent successor to CAG's summer security internship, which concludes in August 2026. It assumes senior ownership of the three functions the intern ran day-to-day - security ticket triage, the KnowBe4 awareness program, and Huntress EDR response - and adds the program governance, risk/compliance, and leadership reporting that a manager owns. A clean handoff package from the intern will be available.
You will report to the VP, Technology and partner across IT, HR, Operations, and the brands, plus manage security vendors and the co-managed SOC relationship.
Scope covers IT and information security across CAG's cloud-first Microsoft 365 / Azure environment; operational-technology (OT) systems on the plant floor are addressed in partnership with Operations.
Essential functionsProgram ownership (the "manager" half)- Own and drive CAG's information-security roadmap and priorities across all brands and sites.
- Develop and maintain security policy, standards, and governance; drive toward a defined baseline (e.g., change management, access governance, IR plan approved by the ELT).
- Own risk and compliance: risk register, control gaps, vulnerability-management program cadence, annual penetration-test coordination, and remediation tracking.
- Own the security awareness program (KnowBe4): training assignment/completion, monthly phishing-simulation campaigns, targeted remediation with HR, and metrics.
- Manage security vendors and tooling - including the Paragus co-managed SOC relationship, EDR, and email security - holding them to scope and outcomes.
- Report to leadership: regular security posture, KPIs, incident summaries, and risk readouts for the VP, Technology and the ELT.
- Lead security due diligence and integration for CAG acquisitions - assess acquired environments and fold them into CAG's security baseline.
- Own cyber-insurance renewal attestations and respond to customer and contractual security questionnaires and audits.
- Own or co-own business continuity and disaster-recovery planning, including backup-integrity validation and recovery testing.
- Contribute the security lens to the multi-brand ERP consolidation and other major technology projects (access model, segregation of duties, secure design).
Hands-on operations (the "player" half)- Incident response - lead investigation, containment, and resolution; own the IR runbooks and post-incident reviews; escalate to the VP, Technology as appropriate; available for reasonable after-hours response to high-severity incidents.
- EDR (Huntress) - monitor and triage the alert queue, validate and classify alerts, respond to standard types, tune detections, and drive novel/high-severity cases to closure.
- Email security (Mimecast) - administer the platform, manage quarantine and policy, and respond to email-borne threats.
- Identity & M365 security - MFA/Conditional Access, privileged-access and elevated-permission governance, Defender/Entra security posture, and account-compromise response.
- Phishing response - own end-user phishing reports and "is this safe?" triage in Zoho Desk, applying and improving the playbooks.
- Vulnerability management - run/coordinate regular scans, prioritize findings, and drive patching/remediation to closure.
QualificationsRequired- 5+ years in information security with a mix of hands-on operations and program/leadership responsibility - able to both run the program and do the work directly. (Hands-on technical depth is weighted over policy-only backgrounds, per leadership direction.)
- Direct experience with incident response and EDR tooling (Huntress, Microsoft Defender, CrowdStrike, SentinelOne, or similar).
- Microsoft 365 / Entra (Azure AD) security depth: MFA/Conditional Access, privileged access, Defender.
- Email security administration (Mimecast, Proofpoint, or similar).
- Vulnerability management and remediation experience.
- Experience owning or heavily contributing to a security awareness program (KnowBe4 or similar).
- Ability to set policy/governance and to report security posture to executive leadership.
- Strong written and verbal communication; can translate risk for non-technical stakeholders.
- Authorization to work in the United States.
- Bachelor's degree in cybersecurity, information systems, computer science, or a related field, or equivalent experience.
Preferred- Security certifications (CISSP, CISM, GIAC, or CompTIA Security+/CySA+) are a plus but not required.
- Experience managing a co-managed SOC / MSSP relationship.
- Manufacturing or multi-site / multi-entity (incl. post-acquisition) environment.
- Familiarity with our stack: Huntress, Mimecast, KnowBe4, Microsoft Defender/Entra, Zoho Desk, Intune.
What success looks like (first 6-12 months)- Clean assumption of the three intern-run functions (ticket triage, KnowBe4, Huntress) with a clean transition from the intern's coverage and interim arrangements in place as needed.
- A published security roadmap and baseline policy set, with an ELT-approved incident-response plan.
- A running cadence: vulnerability scans, awareness campaigns, and a monthly security readout to leadership.
- The Paragus co-managed SOC relationship actively managed to defined outcomes.
