Job DescriptionAs an Information Security Engineer - Security Operations, you will provide Level 2 operational support for enterprise security tools and platforms. You will play a key role in maintaining, monitoring, and improving the heath of security systems while partnering with engineering, and IT teams to resolve issues and inhance security posture.
Responsibilities
- Provide Level 2 support for security tools including Google SecOps, Tanium, CrowdStrike, Ping Identity, and Delinea
- Monitor, triage, and resolve operational issues, escalating complex problems to engineering (L3) as needed
- Perform system maintenance activities including patching, upgrades, and configuration updates
- Support vulnerability scanning processes and track remediation efforts with technology teams
- Assist in troubleshooting system alerts, integration issues, and performance concerns
- Partner with DevOps, IT, and Security Engineering teams to ensure secure configurations and best practices
- Document procedures, configurations, and operational runbooks
- Identify opportunities for process improvement and contribute to operational efficiency initiatives
Criteria
- 3 years of experience in information security, IT operations, or related field
- Bachelor's degree in Computer Science or related field, or equivalent work experience
- Foundational understanding of security principles and practices
- Experience supporting security tools such as EDR, IAM, SIEM, or vulnerability management platforms
- Working knowledge of Windows and Linux systems
- Basic understanding of networking concepts (DNS, DHCP, TCP/IP, SSL/TLS)
- Strong troubleshooting and problem-solving skills
- Ability to work collaboratively in a cross-functional environment
- Exposure to tools such as Google SecOps, CrowdStrike, Tanium, Ping, or Delinea preferred
- Experience with scripting (Python, PowerShell, or similar) preferred
- Familiarity with incident response or security operations workflows preferred
- This role requires being onsite in the Rocklin, CA or San Francisco, CA office Monday through Thursday
Benefits
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
Continued Learning
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops, learning programs, and speaker series
