Job Summary
We are seeking an experienced Senior PMO professional for an Industry Consulting Sr. Manager role to support the governance and delivery of complex, large-scale transformation programmes for clients across the United States. The role involves working closely with Programme Directors, Project Managers, business and technology leaders, and senior client stakeholders to establish effective governance, drive programme execution, manage risks and dependencies, and deliver accurate, actionable management information. This is a hybrid, client-facing role requiring approximately 50% travel to client offices and project locations across the United States, with collaboration across geographically distributed teams.
Key Responsibilities
• Establish and manage PMO governance frameworks, standards, processes, and controls.
• Support Programme Directors and Project Managers in planning and executing large-scale transformation programmes.
• Establish programme governance forums, meeting cadences, decision-making structures, and escalation processes.
• Coordinate Steering Committee, Programme Board, and senior leadership meetings.
• Maintain programme governance documentation, decisions, actions, and approvals.
• Ensure compliance with programme governance standards and delivery methodologies.
• Develop and maintain integrated programme plans, milestones, critical paths, and dependencies.
• Monitor programme progress against scope, schedule, budget, resources, and key deliverables.
• Coordinate activities across multiple workstreams and project teams.
• Identify delivery risks, schedule slippage, resource constraints, and cross-workstream dependencies.
• Work with Programme and Project Managers to develop recovery and mitigation plans.
• Ensure key milestones and deliverables are tracked through completion.
• Prepare weekly, monthly, and executive-level programme status reports.
• Develop programme dashboards covering milestones, financials, risks, issues, dependencies, resources, and overall delivery status.
• Consolidate reporting from multiple workstreams into clear, concise executive-level information.
• Provide analysis, insights, and recommendations to senior leadership.
• Prepare presentations and materials for Steering Committees and executive governance forums.
• Own and maintain programme-level RAID logs covering risks, assumptions, issues, and dependencies.
• Ensure risks and issues have clear owners, mitigation plans, target dates, and escalation paths.
• Monitor cross-project and cross-functional dependencies.
• Proactively identify emerging risks and potential impacts on programme objectives.
• Escalate critical risks and issues to programme leadership in a timely manner.
• Support programme financial management, budgeting, forecasting, and variance analysis.
• Track programme expenditure against approved budgets.
• Support resource planning, capacity management, and workforce tracking.
• Monitor resource requirements across programme workstreams.
• Provide management reporting on financial and resource performance.
• Partner with senior client stakeholders, Programme Directors, Project Managers, Business Leads, Technology Leaders, and functional teams.
• Facilitate programme meetings, workshops, planning sessions, and governance forums.
• Build strong relationships with stakeholders across business and technology functions.
• Drive accountability for actions and deliverables.
• Communicate complex programme information clearly to senior executives.
• Manage stakeholders across multiple locations and time zones.
• Travel to US client locations approximately 50% of the time for client workshops, programme reviews, governance meetings, and onsite delivery activities.
• Collaborate effectively with onsite, offshore, and nearshore teams and work from different client locations across the United States as required.
• Accommodate occasional international travel when required by project needs.
Required Qualifications
• Bachelor's degree in Business, Management, Finance, Technology, or a related field.
• 8-12+ years of experience in PMO, Programme Management, Project Management, or Transformation Management.
• Proven experience supporting large-scale, complex transformation programmes.
• Strong experience in PMO governance, programme planning, reporting, RAID management, and stakeholder management.
• Experience working directly with senior executives and client leadership.
• Strong understanding of programme and project management methodologies.
• Excellent analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities across complex programmes.
• Demonstrated ability to work independently and take ownership of deliverables.
• Willingness and ability to travel up to 50% within the United States.
Preferred Qualifications
• Experience in management consulting or professional services.
• Experience delivering transformation programmes within Banking, Financial Services, Payments, Insurance, or other regulated industries.
• Experience working with Fortune 500 or large enterprise clients.
• Experience managing geographically distributed and multicultural teams.
• Experience with tools such as Microsoft Excel, PowerPoint, Power BI, Microsoft Project, Jira, Confluence, ServiceNow, and Smartsheet.
Certifications
• PMP, PRINCE2, SAFe, Agile, Scrum, or an equivalent certification.
