Industrial Athletic Trainer Location: Mid-West Region (Preferably Kansas City or Minneapolis Areas)
Status: Remote, Full-Time
Travel: Up to 25%
Compensation: $92,500
Benefits: Medical, Dental, Vision, 401(k), Employee Equity Incentive Program, Professional Development Support
About the Role Vimocity is seeking an
Industrial Athletic Trainer to serve as both a strategic customer partner and an on-the-ground performance specialist for our industrial clients.
This hybrid role combines expertise in athletic training, movement science, ergonomics, and injury prevention with high-level customer relationship management and program implementation. You will act as the primary relationship owner for customer accounts while also conducting onsite visits, delivering workforce readiness coaching, supporting implementation initiatives, and helping organizations integrate Vimocity into their daily operations.
You will work directly with utility, construction, and industrial organizations, engaging executives, safety leaders, operations managers, and frontline workers alike. Success in this role requires someone who can build trusted customer relationships in the boardroom while also confidently coaching workers in the field.
Key Responsibilities Customer Success & Account Management - Serve as the primary point of contact for assigned customer accounts from onboarding through renewal and expansion.
- Build trusted relationships with executive sponsors, safety directors, operations leaders, supervisors, and frontline personnel.
- Lead customer onboarding and implementation planning, including rollout strategy, communication plans, adoption milestones, and engagement initiatives.
- Conduct regular customer business reviews and executive-level presentations that connect workforce readiness outcomes to safety, productivity, retention, and operational performance.
- Monitor customer engagement and utilization data to identify trends, risks, and opportunities for growth or improvement.
- Collaborate with Sales to support renewals, upsells, and expansion opportunities.
- Act as the voice of the customer internally by sharing field insights with Product, Content, and Technology teams.
Industrial Athletic Training & Field Delivery - Conduct onsite visits to utility, construction, and industrial customer locations to support program delivery and relationship development.
- Deliver in-person and virtual coaching sessions focused on movement quality, ergonomics, injury prevention, readiness, recovery, and performance optimization.
- Analyze job tasks and physical demands to identify movement inefficiencies, injury risks, and performance opportunities.
- Assist customers in implementing workforce readiness initiatives that improve worker resilience and reduce injury exposure.
- Support ergonomic assessments, movement screenings, and job-specific intervention strategies.
- Help develop and deliver educational content, workshops, toolbox talks, and digital resources for customers.
- Reinforce customer adoption by helping frontline teams integrate Vimocity into daily workflows and safety culture.
Program Strategy & Collaboration - Partner with customers to identify relevant workforce health and safety initiatives and curate targeted content and campaigns.
- Collaborate cross-functionally with research, analytics, product, and content teams to improve delivery methods and customer outcomes.
- Capture field insights, case studies, and outcome data to support program refinement and customer ROI reporting.
- Represent Vimocity as a brand ambassador in customer environments and industry events.
Education & Experience - Bachelor's degree in Athletic Training, Exercise Science, Kinesiology, Physical Therapy, Occupational Health, or related field required.
- Certified Athletic Trainer (ATC) strongly preferred; additional degrees and certifications such as DPT, DC, CSCS, NASM, FMS, SFMA, or ergonomic certifications are a plus.
- 2+ years of experience in industrial athletic training, occupational health, strength & conditioning.
- Experience working with utility, construction, industrial, energy, or physically demanding work environments strongly preferred.
- Strong understanding of biomechanics, ergonomics, movement assessment, and injury prevention principles.
- Proven ability to manage customer relationships and communicate effectively with both executives and frontline workers.
- Excellent presentation, communication, and coaching skills.
- Strong organizational and project management abilities with the capacity to manage multiple customer accounts and priorities simultaneously.
- Comfortable working independently in both field and remote environments.
- Proficiency with CRM systems, customer success platforms, G-Suite, and digital collaboration tools.
- Based in the Midwest and willing to travel up to 25% for onsite customer engagement and program delivery.
WHY THIS ROLE This is not a traditional athletic training position and it is not a traditional customer success role. It is an opportunity to directly shape how industrial organizations care for and invest in their workforce.
You will have the ability to:
- Build meaningful relationships with customers and frontline workers
- Deliver measurable impact in safety, readiness, and workforce performance
- Combine movement science with strategic customer partnership
- Help redefine workforce health in industrial environments
- Contribute to a fast-growing, mission-driven organization
What We Offer - Competitive salary and performance incentives
- Medical, dental, and vision benefits
- 401(k) program
- Participation in Vimocity's employee equity incentive program
- Professional development and continuing education support
- Remote-first flexibility with field-based engagement
- Full ergonomic home office setup
- Opportunity to help scale a category-defining platform with national impact
If you are passionate about helping industrial athletes move better, perform better, and stay healthier while building strong customer partnerships that drive real-world outcomes, we would love to meet you.
