Job Title: Industrial Account Executive
PS Job Title: Industrial Account Executive
Work Place Flexibility: Hybrid
Legal Entity: Entergy Texas, Inc.-GTX
KEY RESPONSIBILITIES•
Customer Relationship Managemento Serve as the main point of contact for assigned large industrial accounts, ensuring timely communication, resolution of issues and proactive outreach.
o Build long-term partnerships to improve customer satisfaction, loyalty and retention.
- Strategic Account Planning
- Develop and maintain account plans for each assigned customer, including operational needs, load growth opportunities, and capital project forecasts.
- Monitor customer industry trends and advise on implications for energy use, rates, and programs.
- Business Development & Revenue Growth
- Identify and pursue opportunities for increased electric load, new facility connections, and expansion projects.
- Promote utility programs, products, and services including electrification, demand response, distributed generation, and renewable energy offerings.
- Operational Coordination
- Partner with internal teams (engineering, operations, metering, billing) to ensure service reliability and timely response to outages or quality issues.
- Support rate analysis, billing adjustments, and contract negotiations for industrial accounts.
- Energy Efficiency & Sustainability
- Collaborate with customers to identify efficiency upgrades, process improvements and sustainability initiatives.
- Facilitate access to rebates, grants and incentives for qualifying projects.
- Regulatory & Policy Guidance
- Interpret and explain electric rates, tariffs, and regulatory changes impacting customers.
- Represent the utility in customer and community forums, industry events and conferences.
- Safety
- Work safely, observing all safety procedures and policies.
- Use proper protective equipment (eye and ear protection, steel toe shoes/boots, gloves, etc.)
Skills & Competencies• Strong relationship management and negotiation skills
• Proficiency in Salesforce/CRM systems, MS Office Suite, and data analysis tools.
• Excellent communication and presentation skills
Performance Metrics• Customer satisfaction scores (NPS) for assigned accounts
• Load growth, revenue retention and program participation rates
• Timely resolution of service issue and billing disputes
• Strategic account plan implementation and results
Work Environment & Travel (25%)• Primarily office-based with regular field visits to customer facilities
• Occasional travel to conferences, trade shows and industry events
• Must be available for after-hours customer support during storms and other emergencies
Minimum Education Requirement:- Bachelor's degree in Business, Engineering, or related field or equivalent work experience. MBA is desired.
Minimum experience required of the position:- 7+ years of relevant Industrial Account experience (Electrical Utility, Industrials/Oil & Gas/Petrochemicals, service sales, and/or in mining, pulp and paper, manufacturing, and food processing industries) is highly preferred.
Primary Location: Texas-Beaumont Texas : Beaumont || Texas : The Woodlands
Job Function: Corporate
FLSA Status: Professional
Relocation Option:
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 125601
PS Job Title: Industrial Account Executive
Travel Percentage:25% to 50% 
