Position SummaryThe Tax Manager oversees OTDS engagements, manages client relationships, and drives efficiency gains through process optimization and technology. This role leads a team of analysts, ensures operational excellence, and collaborates with clients to identify new outsourcing opportunities.
Essential Duties and Responsibilities- Manage partial and full outsourcing engagements; ensure timely and accurate delivery of services.
- Lead process improvement initiatives to streamline workflows and increase DMA's effective rate.
- Collaborate with clients to identify additional outsourcing opportunities and expand DMA services.
- Prepare risk-aware, legally informed written communications tailored to diverse audiences, including the client's internal stakeholders, customers, and executive leadership.
- Oversee onboarding activities and ensure smooth transition of responsibilities.
- Mentor and coach analysts; allocate resources and review deliverables.
- Utilize ERP systems and data tools to optimize processes and reporting.
- Maintain compliance with DMA standards and audit requirements.
- Perform other duties as assigned.
Education and Qualifications- Bachelor's degree in Accounting, Finance, or related field required.
- 8+ years of experience in tax operations, outsourcing, or consulting; supervisory experience required.
- Advanced knowledge of ERP systems (SAP, Oracle) and tax technology tools.
- Demonstrated ability to communicate effectively with clients through clear, professional, and audience-appropriate written and verbal communication.
- Strong leadership, project management, and client relationship skills.
- Ability to identify and implement efficiency gains through technology and process improvements.
Work Environment & Physical Requirements- Work Schedule: Regular, 40 hours/week
- Travel: 10 - 25%
- Physical Activity:
- Prolonged periods of sitting and computer use
- Ability to hear, understand, and distinguish speech and sounds
- Frequent repetitive motions with hands
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