M&T Bank Corporation

Incentive Manager - Retail, Business Banking & Contact Center

M&T Bank Corporation$107K — $179K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in communications or business; or 7 years of education/work experience with relevant experience
  • Minimum of 3 years relevant experience in incentive compensation or related field
  • Proficiency in Windows and PC programs including word processing and spreadsheets
  • Excellent oral and written communication skills
  • Strong analytical and problem-solving skills
  • Ability to engage with all personnel levels
  • Experience managing teams or staff.

Responsibilities

  • Develop proposals for incentive compensation plans based on complex analyses
  • Direct incentive payment programs across Retail Bank, Contact Center, and Business Banking
  • Identify and mitigate operational risks in incentive processes
  • Manage staff performance, promotions, and professional development
  • Stay informed on market trends and regulatory developments affecting incentives
  • Research and answer participant inquiries regarding incentive payment structures
  • Produce monthly and quarterly incentive compensation activity reports.

Benefits

  • Promotes a culture of belonging
  • Focus on professional development
  • Encouragement of innovative thinking
  • Supportive work environment reflecting company values
  • Participation in internal and external audits and regulatory compliance efforts.
Full Job Description
This position will be based out of Buffalo NY

Job Description
Overview:

This position is responsible for managing incentive compensation across the Retail Banking, Business Banking & Contact Center lines of business. Provides leadership in the design, development, and communication of long-term incentive strategies in pursuit of business goals. Works closely with senior business and functional leaders from across the enterprise; convenes and leads teams to accomplish goals.

Primary Responsibilities:
  • Develop proposals for new or revised incentive compensation plans which requires conducting complex analyses and preparation of presentation materials. Make recommendations on findings to management.
  • Directs all aspects of the Retail Bank, Contact Center & Business Banking incentive payment programs.
  • Identify areas of operational risk in the incentive process and eliminate and/or mitigate operational risk.
  • Responsible for directly managing staff. May exercise usual authority of manager concerning staffing, performance management, promotions, salary recommendations, professional development of staff, and terminations.
  • Stay abreast of business, market trends and regulatory developments related to incentive compensation.
  • Research questions related to incentive payments, provide basic guidance to participants on plan structure and escalate concerns as necessary.
  • Maintain thorough documentation of all payments, including the approval chain.
  • Produce monthly and quarterly reports to manage incentive compensation activities. Perform budget and other reporting as needed.
  • Coordinate responses for Internal Audit and Regulatory queries. Responsible for achieving positive audit / exam outcomes.
  • Manage participation in the annual Variable Pay Template (VPT) approval process.
  • Maintain and update all procedure documents and records necessary to execute the primary tasks of the role.
  • Take all necessary actions to preserve the confidentiality of compensation data.
  • Perform ad-hoc analyses as needed.
  • Act as a project leader on complex projects.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned.


Scope of Responsibilities:

The position requires substantial interaction with both internal and external contacts in order to obtain pertinent information.
The position acts as liaison between department and other business units on various projects
May participate in both short and long-term planning for department.

Supervisory/Managerial Responsibilities:

Will manage a team of professionals

Education and Experience Required:

Bachelor's degree in a communications or business field, plus 3 years' relevant experience,

OR in lieu of a degree,

A combined 7 years' higher education and/or work experience, with a minimum of 3 years' relevant experience.
Highly skilled proficiency in the use of Windows and PC programs such as word processing, spreadsheet, presentation and database software.
Excellent oral and written communication skills.
Strong analytical and creative problem solving skills.
Ability to interact effectively with all levels of personnel.
Ability to work independently and function as a member of a team.

Education and Experience Preferred:

3 years' banking industry experience.
Detail oriented.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location
Buffalo, New York, United States of America

About M&T Bank Corporation

M&T Bank is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank. M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions, and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company or M&T Bank. M&T Bank reorganized under a bank holding company in 1969 called First Empire State Corporation. The name was changed in 1998 to M&T Bank Corporation, whose common stock is listed on the New York Stock Exchange and trades under the symbol "MTB."

M&T Bank Corporation Careers

Join the vibrant team at M&T Bank Corporation, a leading financial institution where innovation meets tradition, offering a plethora of job opportunities across various sectors. As one of the most respected banks in the nation, M&T Bank Corporation is the perfect place to jumpstart or advance your career in the financial services industry.

Work You’ll Do

At M&T Bank Corporation, you will be part of a culture that cherishes diversity, leadership, and professional growth. Engage in work that makes a real difference in the community while fostering your career development through comprehensive training programs and diverse learning opportunities.

Innovate and Lead

Embrace the chance to work on projects that integrate cutting-edge financial technologies with robust, traditional banking practices. M&T Bank Corporation is at the forefront of the financial industry, offering innovative solutions that redefine banking standards. Our leadership in the market is driven by a commitment to excellence and continuous improvement.

Career Growth and Opportunities

Whether you are looking for an entry-level position or a more senior role, M&T Bank Corporation provides a dynamic pathway for career advancement. With a variety of job opportunities ranging from internships to full-time positions, you can find the perfect match for your skills and ambitions. Our team is dedicated to helping you navigate your career path with tailored development plans and leadership training.

Join Our Team

Explore job opportunities and join a team that values hard work, creativity, and strategic thinking. M&T Bank Corporation is hiring professionals who are passionate about finance and eager to contribute to a team-oriented environment. Enhance your skills through hands-on experience and ongoing professional development.

Networking and Professional Development

At M&T Bank Corporation, networking and professional development are part of our DNA. Connect with industry leaders, participate in high-impact networking events, and take advantage of our mentorship programs. Our employees benefit from a supportive network that boosts their career trajectories and fosters meaningful professional relationships.

Benefits and Culture

Enjoy a comprehensive benefits package that supports both your professional and personal life. M&T Bank Corporation offers competitive salaries, health benefits, and retirement plans designed to ensure the well-being of our team members and their families. Experience a supportive and inclusive culture where every employee is valued and given the opportunity to thrive.

How to Apply

Ready to take the next step in your career? Visit the M&T Bank Corporation Careers page to browse current openings, submit your resume, and prepare for your interview. We are excited to see how your skills and ideas can contribute to our continued growth and success.

Stay Connected

Keep up to date with the latest from M&T Bank Corporation by following our careers blog. Gain insights from our experts and stay informed about new job openings and upcoming networking events. Join M&T Bank Corporation today and be part of a team that is dedicated to growth, innovation, and leadership in the banking industry. Your future starts here!
Learn more about M&T Bank Corporation
Size
17,115 employees
Market Cap
$25.2 billion
Industry
Net Income
$1.3 billion
Founded
1868
5 Year Trend
+0.2%
NASDAQ

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