Full Job Description
The role of Project Advisor is to work with new and existing customers by conducting in-home sales consultation through the assessment of the homeowner's needs while maintaining a strong customer focus reflective of Hiller's values. To develop and present replacement/upgrade proposals, secure sale, process order, and work with company teammates to ensure safe and efficient delivery of services.
Position Specific:
Company Vehicle & Fuel Card
Paid Training
Bonus Opportunities
Job Responsibilities:
Follow-up on sales leads and lists, both technician and self-generated.
Perform a complete customer needs survey on every call.
Educate new and existing customers on service offerings utilizing the Company's Sales System.
Maintain a closing ratio:
Generated leads - 70% or higher.
Marketing leads - 50% of higher.
Recommend solutions and link customer objections to a total value solution and competitive advantage.
Demonstrates technical expertise and maintains high degree of credibility.
Positively and credibly influence service strategies with the homeowner.
Prepare estimates for contracts and proposals.
Effectively write and present proposals.
Address any resistance, negotiate value and close the sale.
Maintain an average sales price set forth by the brand.
Complete all paperwork accurately and timely on all leads.
Prepare financing paperwork and collect payments.
Must be accessible by phone at all times, other than scheduled vacations.
Perform other duties as assigned.
We sincerely thank all applicants in advance for submitting their interest in this position.
Apply today if you have what it takes to be a part of the industry's best team in the home service industry!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
