Job Description:Compensation & Role Details:Expected Salary Range: The expected base salary range for this role is between $80,000 - $90,000 CAD, depending on experience and qualifications
Role Type: New Role
AI Disclosure: AI may be used during the hiring process.
Job ResponsibilitiesReporting to the Senior Implementation Manager, Project Management, the Implementation Specialist - Project Management will:
- Lead client software implementations from kickoff through go-live, ensuring projects remain on schedule and meet client requirements.
- Build strong client relationships through a patient, customer-focused, and consultative approach.
- Review and document civil construction workflows, including project management, equipment management, production tracking, job costing, and field operations.
- Help clients align their processes with the software and recommend practical improvements where appropriate.
- Develop and manage project plans, milestones, action items, risks, and client communications.
- Coordinate with client stakeholders and internal teams to resolve issues and deliver agreed-upon outcomes.
- Prepare customization requirements and obtain client acceptance.
- Deliver training and explain system functionality to technical and non-technical users.
- Maintain clear implementation documentation, including requirements, decisions, project status, and training materials.
- Travel to client locations as required.
Job Qualifications- Three to five years of experience in project management, implementation, or operations within civil construction.
- Strong understanding of civil construction workflows, including equipment management, production units, project controls, scheduling, and job costing.
- Experience managing equipment utilization, maintenance, production reporting, and operational performance is preferred.
- Demonstrated ability to manage project timelines, competing priorities, and multiple stakeholders.
- Strong organizational, problem-solving, communication, and presentation skills.
- Experience training clients or end users is an asset.
- Construction-management or construction-accounting software experience is an asset.
- Ability to remain professional, patient, and composed in a client-facing environment.
- Willingness to travel as required.
Business Unit:Premier
Scheduled Weekly Hours:37.5
Number of Openings Available:1
Worker Type:Regular
