The Role
Reporting to the Manager, Strategic Projects, the Implementation Lead is responsible for overseeing certain construction OSP projects, including forced relocates, large customer builds, and network expansion projects, ensuring they align with company standards and are executed effectively and efficiently. This role involves direct management of contractors and construction teams, with responsibilities spanning from planning and scheduling to budget management and safety compliance.
We're looking for an individual that is organized, responsible, and always willing to go the extra mile when helping the team complete its tasks. We're a small, but mighty team that is growing every day and our next teammate could be you!
What You'll Do
- Perform site visits to determine OSP/ISP project scope and create budgets.
- Perform pre- and post-construction walks: identify deficiencies, address issues, and resolve.
- Verify "as-builts" and upload into applicable systems.
- Inspect construction projects daily to ensure all health & safety measures and quality standards are being adhered to and solve any issues that arise.
- Attend kick-off meetings for new projects.
- Schedule and manage assigned work to ensure timely and cost-effective completions are being met.
- Support contractors with Forced Relocates.
- Respond and attend cable cuts and triage outages with internal teams.
- Receive and respond to inquiries/complaints by telephone, in person, or by correspondence.
- Work closely with project coordinators to create, update, and close tickets in JIRA for all project-related tasks, ensuring budget forecasts are accurately created and maintained in SAP for seamless project tracking.
- Carry out any other duties as assigned by the Manager, Strategic Projects to support the successful execution of projects and the achievement of organizational objectives.
- Responsible for the Health & Safety of all the construction team, including but not limited to: ensuring all policies and procedures are met and followed, performing field audits on employees, and ensuring all tools, PPE, and safety equipment are up to legislative standards.
What You Bring
- Experience working with people is a MUST!
- Minimum of a high school diploma is required.
- A post-secondary diploma/degree in Engineering or a related field is an asset.
- 5+ years of experience in telecommunications design and construction.
- Knowledge of Fibre Network Planning Methodology is an asset.
- Must have a valid Ontario "G" Class Drivers' License with a clean driver's abstract.
- Experience in aerial, underground and substructure design and construction.
- Ability to read and interpret construction drawings.
- Experience of aerial, underground and substructure design and construction.
- Strong Understanding of telecommunications industry terminology.
- Ability to use databases and spreadsheets
- Able to use Microsoft Office applications.
- Technical software knowledge of Jira is an asset.
- Ability to handle multiple projects concurrently.
- Strong organizational skills and the ability to work independently.
- Strong interpersonal and communication skills.
- Strong organizational skills with the ability to work on various projects at any given time.
- Excellent time management skills and the ability to prioritize work.
What's in it for you
- A united, values-driven culture that genuinely cares about people, collaboration, and community.
- A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well-being.
- An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.
