TeleTech

Implementation Engineer

TeleTech$61K — $141K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in DoD enterprise networks implementation and engineering
  • 3+ years with commercial hardware and cloud environments
  • 2+ years in network discovery and system requirements documentation
  • Proficient in security, routing, and switching protocols like BGP and OSPF
  • Secret clearance and IAT Level II Certification required
  • Effective communication with technical and non-technical personnel
  • Willingness to travel up to 40% of the time

Responsibilities

  • Conduct site surveys and create structured designs for network systems
  • Develop technical documents including drawings and specifications
  • Collaborate with IT teams, clients, and vendors on system designs
  • Implement network solutions for on-prem and cloud environments
  • Manage network architecture design documentation
  • Coordinate structured cabling designs with other disciplines
  • Execute test and implementation plans based on business requirements

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
Full Job Description
Implementation Engineer The Opportunity: Maintain responsibility for completing site surveys and creating structured designs for the customer's network in support of voice, data, security, and audio and visual systems. Design engineered drawings, specifications, reports, and other technical documents. Work closely with other IT and facilities team members, project teams, clients, architects, engineers, subcontractors, vendors, material suppliers, and other technical resources to analyze business and technical requirements to develop system designs, estimates, implementation plans, management and customer reports, and coordinate the structured cabling design with other design disciplines. Implement final network solutions to support on-prem and cloud environments. Manage the production of network devices and network architecture design and develop all supporting documentation required for implementation in this global network. You Have: • 5+ years of experience in providing implementation and engineering support for DoD enterprise networks • 3+ years of experience with commercial hardware, networks, and cloud environments • 2+ years of experience in conducting network discovery, including analyzing and documenting system requirements • Experience with security, routing, and switching protocols, including BGP, IS-IS, OSPF, MPLS, LDP, RSVP, VPLS, STP, or L3VPNs • Experience with developing and executing test and implementation plans based on requirements • Ability to communicate effectively with both technical and non-technical personnel, be detail-oriented, and multitask and prioritize • Ability to travel to CONUS and OCONUS locations up to 40% of the time • Secret clearance • HS diploma or GED • DoD 8570.01 IAT Level II Certification Nice If You Have: • Experience with networking technologies and core Internet protocols, wireless, and distributed networks • Experience with multiple vendors' networking solutions, including Cisco, HP, Aruba, Palo Alto, Arista, and Juniper • Experience with cloud technologies and services, including AWS, Azure, and designing, configuring, provisioning, and deploying solutions at the network layer • Knowledge of structured cabling and installation standards • Bachelor's degree Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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