ILLINOIS STATE POLICE TELECOMMUNICATOR SPECIALIST

Job Requisition ID: 59145 Opening Date: 10/23/2026Closing Date: 10/23/2026Agency: Illinois State PoliceClass Title: ISP TELECOMMUNICATOR SPECIALIST (21901) Skill Option: None Bilingual Option: NoneSalary: Anticipated Starting Salary $5,572 monthly; Full Range $5,572 - $7,898 monthlyJob Type: SalariedCategory: Full TimeNumber of Vacancies: 4Bargaining Unit Code: RC014 Clerical Employees, AFSCMEMerit Comp Code:
Work Hours: Indeterminate
Anticipated Hybrid Work Schedule Availability: Not available, fully in officeHeadquarter Location: 1100 Eastport Plaza Dr, Collinsville, Illinois, 62234Work County: Madison

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Position Overview:

The Illinois State Police (ISP) Division of Statewide 9-1-1 is seeking a detail-oriented and service-focused Telecommunicator Specialist to join our team. The Telecommunicator operates a multi-channel trunked radio network to simultaneously receive, monitor, and transmit critical information for law enforcement and emergency operations. Working at a multi-terminal console, the role uses multiple databases and messaging systems to relay police and emergency communications between mobile units and base stations. This position answers and responds to emergency, non-emergency, and 9-1-1 calls from the public. It also monitors Doppler weather data via the National Weather System EmNet platform and gathers weather-related information from local agencies for relay to the National Weather Service through the National Warning System (NAWAS). The Telecommunicator ensures timely, accurate information flow to support public safety and coordinated emergency response. ISP encourages all those who qualify to apply!

The Illinois State Police offers a robust benefit package including:

• Health, life, vision, and dental insurance.
• 12 weeks paid maternity/paternity leave.
• Pension Plan
• Deferred Compensation, and other pre-tax benefit programs.
• Employees earn twelve (12) paid sick days annually.
• Ten to twenty-five (10-25) paid vacation days based on years of service.
• Employees earn three (3) paid personal days pro-rated based on start date.
• Thirteen-Fourteen (13-14) paid state holidays annually.

Essential Functions

• Under general supervision, utilizing a multi-channel trunked radio network system simultaneously receives, monitors, and transmits information.
• Operates a multiple-terminal console configuration over which multiple databases and messaging systems are utilized to transmit and receive police business and emergency messages between mobile and other base stations.
• Answers and acts upon incoming telephone calls, i.e., emergency, non-emergency, 9-1-1, from the public.
• Monitors live satellite Doppler Weather System via National Weather System EmNet weather computer system and gathers information from county and local police agencies for relay to the National Weather Service via the National Warning System (NAWAS) shared telephone hotline.
• Performs other duties as required or assigned.

Minimum Qualifications

• This position requires successful completion of the Telecommunicator Trainee Program.
• This position requires valid and active Law Enforcement Agencies Data System (LEADS) Full Acccess Certification.

Preferred Qualifications

• Prefers at least six (6) months of Telecommunications experience.
• Prefers at least six (6) months of experience using multiple monitors simultaneously.
• Prefers at least six (6) months of experience with law enforcement computer systems (such as LEADS, CAD, NLETS, NCIC, FOID, CCH) and law enforcement terminology and concepts.
• Prefers at least six (6) months of experience operating a multiple-terminal console configuration.
• Prefers at least six (6) months of experience with obtaining and providing information via a standard telephone or two-way radio.
• Prefers at least six (6) months of experience with completing training or online courses via computer or a web-based computer system.

Conditions of Employment

• Ability to pass an Illinois State Police background check and drug screening.
• Requires possession of a valid LEADS operator certificate.
• Requires a clear speaking voice.
• Must be able to work assigned shifts, weekends, and holidays.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com