DescriptionRole Summary The EAM Service Offering Director is a hybrid leadership role blending offering strategy, business development, solution architecture, and delivery oversight. You will define our go-to-market strategy, architect cutting-edge EAM and Asset Performance Management (APM) solutions using both IFS Cloud and IBM Maximo (Maximo Application Suite), lead high-value sales pursuits, and oversee the successful execution of client projects.
Positioned within our Enterprise System & Integration team, you will act as a trusted advisor, bridging the gap between complex utility operational needs and modern digital ecosystems. You will have the unique opportunity to scale a specialized delivery team, mentor rising talent, and drive 1898 & Co.'s expansion as a dominant player in the utility EAM market.
What You'll Do Offering Strategy & Practice Leadership
- Define the EAM Strategy: Own and execute the strategic vision and go-to-market roadmap for our comprehensive EAM and APM services, leveraging our partnerships with both IFS and IBM Maximo.
- Build the Brand: Present and position our EAM capabilities at major industry conferences, publish thought leadership, and represent 1898 & Co. within key industry organizations and professional societies.
- Develop Sales Enablement: Collaborate with marketing and sales teams to create compelling collateral, case studies, sales briefings, and interactive demonstrations highlighting our multi-platform value proposition.
Business Development & Solution Architecture
- Lead Executive Client Conversations: Drive targeted discussions with utility and infrastructure stakeholders to uncover operational pain points, build trust, and align customer needs with the ideal EAM solution (IFS or Maximo).
- Architect Winning Solutions: Design robust, integrated EAM, APM, and grid operations architectures that meet complex business, safety, and regulatory requirements.
- Own the Pursuit: Lead the creation of key client proposals, define project scope, estimate delivery effort, and confidently present winning pitches to client leadership.
- Manage Pipeline: Maintain and qualify a healthy pipeline of EAM opportunities, partnering closely with our account executives and client engagement directors.
Delivery Execution & Quality Assurance
- Oversee Complex Implementations: Provide strategic oversight and act as a steering committee member on major EAM/APM implementation, migration, and upgrade projects.
- Ensure Program Success: Lead program estimating, resource planning, and budgeting efforts, ensuring that multi-disciplinary teams deliver on-time, on-budget, and with exceptional quality.
- QA/QC Leadership: Champion and enforce strict adherence to QA/QC processes, ensuring that deliverables meet both internal consulting standards and client technical specifications.
Team Development & Mentorship
- Nurture and Scale the Team: Provide leadership, technical guidance, and career instruction to consulting staff; recruit, mentor, and build a world-class EAM delivery practice.
- Foster Collaboration: Partner across internal business lines, engineering disciplines, and client engagement managers to maximize cross-selling and service delivery efficiency.
- Safety First: Maintain and lead compliance with all company and site safety policies.
Qualifications - Bachelor's degree in engineering, business, computer science, management information systems (MIS), or related field from an accredited program and 13 years of relevant experience required.
- Applicable years of experience may be substituted for degree requirement.
- Excellent business acumen with proven success managing consulting engagements.
- Strong analytical skills with the ability to quickly and efficiently interpret large data sets.
- Ability to uncover customer needs, develop recommendations and deliver them persuasively.
- Expert facilitation, collaboration, organization, and problem solving skills.
- Strong understanding of financial concepts.
- Excellent planning and analytical skills
- Must demonstrate excellent oral and written communication skills; strong interpersonal skills; and the ability to clearly and effectively present complex information to all levels of employees, management, and clients.
Preferred Skills & Experience
- Experience: Minimum of 13 years of professional experience, including 5 years of experience identifying, architecting, and implementing enterprise technology solutions.
- EAM Domain Expertise: Deep hands-on experience and architectural understanding of IBM Maximo and/or IFS Cloud Enterprise Asset Management platforms.
- Utility Domain Expertise: Solid understanding of operations, business processes, and regulatory frameworks within the North American Electric Utility space (generation, transmission, and/or distribution).
- Consulting & Advisory Skills: Proven success managing complex technology consulting engagements, leading design workshops, and acting as a trusted advisor to senior leadership.
- Exceptional Communication: Stellar oral and written communication skills with a proven track record of distilling highly complex technical concepts into clear, value-driven business language for executive audiences.
- Multi-Platform Mastery: Proficiency in both IFS Cloud and IBM Maximo Application Suite (MAS), including their respective Asset Performance Management (APM), Mobile Work Management, and scheduling components.
- Integration Expertise: Experience integrating EAM systems with adjacent utility platforms (e.g., GIS, ADMS, CIS, ERP, and IoT/OT data streams).
- Business Acumen: Strong financial acumen, including an understanding of utility capital/O&M budgeting, software licensing structures, and ROI modeling for digital transformations.
- Product Management: Background in technology product management, platform deployment, or SaaS go-to-market strategies.
Equivalent Education & Experience Guidelines
- Associate's Degree / Certification: Requires an additional three (3) years of related work experience.
- No Degree / Certifications: Requires an additional four (4) years of related work experience.
- Advanced Degrees: An MBA or Master's in a related technical field is valued as one (1) additional year of experience.
- Professional Designations: Relevant certifications (e.g., PMP, IBM Certified Deployment Professional, IFS Certified Practitioner/Specialist, or Professional Engineer license) are heavily weighted and directly contribute toward required experience metrics.
Compensation $180,000.00-330,000.00 Yearly
The expected compensation range for this position is displayed in compliance with all local/state regulations. The expected compensation range for this position is based on a number of factors, including but not limited to: individual education, qualifications, prior work experience and work location. The total annual compensation package will consist of a base salary and eligibility to participate in our discretionary year-end incentive bonus program.
Benefits Our extensive benefits package takes care of you so that you can focus on doing great work. From insurance and disability to time off and wellness programs, we provide the tools to meet your needs. As part of being 100% employee-owned, eligible employees participate in our Employee Stock Ownership Plan (ESOP) in addition to our 401(k) retirement program. For more information, please visit the Benefits & Wellness page.
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
Job Consulting
Primary Location US-MO-Kansas City
Other Locations US-AZ-Phoenix, US-TX-Houston, US-FL-Orlando, US-TX-Austin, US-CO-Denver, US-NC-Charlotte, US-TX-Dallas
Schedule: Full-time
Travel: Yes, 15 % of the Time
Req ID: 263105
Job Hire Type Experienced #LI-SS #E98 N/A
