Bachelor's degree in Computer Science or related field preferred
5+ years of IT experience
Proven track record of leading large, complex projects
Excellent communication and problem-solving skills
Proficiency in Microsoft Word and advanced Excel skills
Strong organizational and people skills
Experience in adult education preferred
Responsibilities
Assist management in coordinating projects and strategies across ITS initiatives
Guide a team in planning and developing automated and manual systems
Coordinate asset management metrics in alignment with budget tracking
Maintain hardware inventory levels across desktop teams
Collaborate with application and infrastructure teams on technology requests
Manage hardware/software requests while tracking budget and inventory
Oversee software licensing management and act as liaison with desktop engineering
Benefits
Opportunity for professional development and training
Collaborative work environment
Exposure to diverse technologies and projects
Potential for leadership growth
Travel opportunities across multiple facilities
Full Job Description
Under minimal direction, coordinates the efforts of other project team personnel, provides procedural guidance and assumes responsibility for achieving desired results. Is involved with project and strategy organization, cost estimating, milestone definition, and scheduling. Assists with the design lifecycle of hardware and client service technologies requiring advanced knowledge and utilization of systems and techniques. Competent to work at the highest technical and services level. Acts as project lead and first-line contact for ITS managers and supervisors, computer operations personnel and project personnel during all phases of client technologies development.
Responsibilities
Assists Management in the coordination of projects and strategies across ITS initiatives
Guides a team of client services and technologies in the planning and development and support of automated and manual systems; provides project organization guidance to assist with analytical tasks and milestones.
Coordination of all asset management metrics in alignment with budget tracking.
Maintain appropriate par levels of hardware inventory at every delivery network across desktop teams and assist in backfill requests.
Coordinate hardware and technology systems requests in collaboration with application teams and infrastructure teams.
Manage and maintain all aspects of the hardware/software requests while tracking budget and inventory across teams.
Coordination of Software Licensing Management and Tracking between Client Services Team and as a liaison with the desktop engineering team.
Manage and Track the different versions and iterations of core complimentary business software across the enterprise.
Qualifications
EDUCATION
Bachelor's degree in Computer Science or related disciplines preferred and technical training and work-related experience.
EXPERIENCE
5+ years of IT experience.
Experience successfully leading large, complex projects.
This position requires excellent communication and problem-solving skills, and the capacity to organize and deliver solutions across all of the entities
LICENSURE
n/a
SPECIAL SKILLS
Proficiency in Microsoft Word and high-level expertise in Excel required.
Skill and experience in adult education strongly preferred.
Strong people skills and effective communication skills (verbal and written) and organizational skills required.
Proven ability to work across organizations with multiple audiences and change leadership experience preferred.
Expected to travel between organizations and provide off-shift training as required
PHYSICAL DEMAND
Travel to multiple YNHHS facilities is necessary. Off-hours work is expected in oversight of complex project deployment.
YNHHS Requisition ID
197021
About Yale-New Haven Hospital
Yale-New Haven Hospital is a non-profit hospital that provides healthcare services to patients in Connecticut and beyond. The hospital was founded in 1826 and has since grown to become one of the largest and most respected hospitals in the region. Yale-New Haven Hospital is dedicated to providing high-quality, patient-centered care to all patients, regardless of their ability to pay. The hospital offers a wide range of services, including emergency care, surgery, cancer treatment, and more. Yale-New Haven Hospital is committed to advancing medical knowledge through research and education, and is affiliated with Yale University School of Medicine.