6+ years of relevant Contract Lifecycle Management (CLM) experience.
Proficiency in CLM platforms such as Icertis, Agiloft, Sirion, or DocuSign.
Strong analytical and problem-solving skills for diagnosing complex issues.
Experience with advanced platform configurations and change management processes.
Ability to manage and resolve data integrity issues.
Knowledge of CLM data structures and processes.
Experience with SFTP/Flat file integrations.
Excellent client handling and communication skills.
Responsibilities
Diagnose and troubleshoot intricate problems across various CLM platforms.
Implement advanced configurations within CLM platforms to meet business needs.
Manage platform changes effectively, following change management processes.
Identify and resolve data integrity issues within the CLM platform.
Provide advanced user guidance and support to internal stakeholders.
Develop and maintain a comprehensive knowledge base for CLM platform issues.
Support SFTP/Flat file integrations for data exchange.
Benefits
Opportunity to work with leading CLM platforms.
Independence as a consultant with potential for team leadership.
Engagement in complex problem-solving and advanced configurations.
Development of a knowledge base that enhances professional expertise.
Collaboration with internal stakeholders to drive business success.
Full Job Description
Role Overview:
We are seeking an experienced Icertis Solution Architect with a strong background in Contract Lifecycle Management (CLM) platforms. The ideal candidate will possess deep expertise in diagnosing, troubleshooting, and implementing advanced configurations within CLM solutions such as Icertis, Agiloft, Sirion, or DocuSign. This role requires an independent consultant capable of managing complex platform changes, ensuring data integrity, and providing advanced user support to internal stakeholders.
Key Responsibilities:
Diagnose and troubleshoot intricate problems across various CLM platforms including Agiloft, Icertis, Sirion, and DocuSign.
Implement advanced configurations within CLM platforms, ensuring accuracy and alignment with business requirements.
Manage platform changes effectively, adhering to established change management processes.
Identify and resolve data integrity issues, ensuring accuracy and consistency within the CLM platform.
Troubleshoot complex data-related problems utilizing deep knowledge of CLM data structures and processes.
Provide advanced user guidance and support to internal stakeholders, addressing needs beyond basic user assistance.
Develop and maintain a comprehensive knowledge base for CLM platform issues and best practices, including updates for buyers, support, managers, agreement expiry dates, and notifications.
Manage workflow updates, create/update workflow approvals and rules.
Support SFTP/Flat file integrations for inbound and outbound data exchange.
Analyze and resolve issues related to supplier setup, invoice transmission, PO integration, remit-to and address errors, and authentication issues.
Work independently as a strong CLM consultant with excellent client handling and communication skills.
Function effectively as an individual contributor and potentially as a team lead.
Required Skills:
6+ years of relevant Contract Lifecycle Management (CLM) experience.
Proficiency in CLM platforms such as Icertis, Agiloft, Sirion, or DocuSign.
Strong analytical and problem-solving skills for diagnosing and troubleshooting complex technical and data-related issues.
Experience with advanced platform configurations and change management processes.
Ability to manage and resolve data integrity issues.
Knowledge of CLM data structures and processes.
Experience with SFTP/Flat file integrations.
Excellent client handling and communication skills.
