Your role and responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trail blaze new solutions that address real business challenges.
If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to...
- Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working through the phases of design, development integration, implementation, migration and product support with a sense of urgency.
- Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
- Technical Solution Workshops: Conducting and participating in technical solution workshops.
- Building Effective Relationships: Developing successful relationships at all levels -from engineers to CxOs-with experience of navigating challenging debate to reach healthy resolutions.
- Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
- Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- Exposure to AIX and Linux: Familiarity with AIX and Linux operating systems, including installation, configuration, and troubleshooting on IBM Power servers.
- IBM Power Servers: Knowledge of IBM Power server architecture, including hardware and software components, and understanding of their setup and maintenance.
- Hands-on experience with generative AI tools and prompt-based workflows to research information, draft content, summarize data, troubleshoot problems, accelerate routine tasks or write code.
- Understanding of Infrastructure Services: Exposure to delivering infrastructure services solutions, including designing, implementing, and managing IT infrastructure for clients.
- Interact with clients & partners: Strong communication and interpersonal skills, with the ability to interact professionally with customers, understand their needs, and explain technical concepts clearly.
- Bachelor's Degree in Computer Science, Informatics, System Engineering or related fields.
Preferred technical and professional experience
- AIX and Linux Troubleshooting: Exposure to advanced troubleshooting techniques for AIX and Linux operating systems on IBM Power servers, including problem determination and resolution.
- IBM Power Virtual Server and IBM Cloud: Experience working with IBM Power VS, Cloud deployments and migrations from on-prem to Cloud.
- AI tooling: Curiosity and willingness to experiment with emerging AI tools and incorporate them into daily workflows to improve speed, quality and consistency of work.
- Expert Labs Methodologies: Familiarity with Expert Labs methodologies and tools, including their application in delivering tailored solutions to clients.
OTHER RELEVANT JOB DETAILSIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
