HVAC Service Manager

TE Certified Electrical Plumbing Heating and Cooling

$80K — $150K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of residential HVAC service experience
  • Strong troubleshooting and technical skills
  • Management experience preferred but not required
  • Ability to communicate effectively with technicians and customers
  • Reside within 25 miles of Jonesboro, GA
  • Drug-free with a clean background and driving record
  • Passionate and excited about HVAC work

Responsibilities

  • Run and manage the HVAC service department
  • Recruit, train, and coach HVAC technicians
  • Field technical phone calls and address customer issues
  • Train technicians on HVAC repairs and customer service
  • Implement and maintain operational improvements

Benefits

  • Top compensation in Atlanta
  • No on-call and no Sundays
  • Weekly review bonuses
  • Medical insurance provided
  • 401(k) with company match
  • Paid gym membership
  • Company-sponsored dental, vision & life insurance
  • Paid holidays & PTO (6 holidays + 5 PTO days annually)
  • Unlimited unpaid time off
  • Company vehicle & fuel card
  • Company credit card
  • Company supplied uniforms
  • Paid boot allowance every 365 days
  • Weekly sales training
  • iPad & paperless invoicing
  • Free drinks & snacks
Full Job Description
Job Type

Full-time

Description

This position requires someone with the knowledge and skill to successfully run and improve a service department.

Ideal candidates should:
  • Have significant residential HVAC service experience, excellent troubleshooting and training abilities, and a good understanding of the residential HVAC service, sales, and install process.
  • Be able to run a service department and handle management-level responsibilities, including recruiting, training, coaching, and instructing HVAC service technicians.
  • Be comfortable fielding technical phone calls, as well as handling difficult situations and demanding customers.
  • Be confident riding along and training new technicians.
  • Be able and willing to teach technicians how to repair and service HVAC systems, as well as train on customer service and sales.
  • Be comfortable and confident operating a first-class HVAC service department within an established business.

This position is well suited for a senior technician or manager with strong technical abilities and good management skills who lives in or near the Jonesboro area.

Benefits:
  • Top Compensation in Atlanta - We've done the research.
  • No On-Call and No Sunday's! - Enjoy your time off.
  • Weekly Review Bonuses - Your performance pays off.
  • Medical Insurance provided
  • 401(k) with Company Match - Invest in your future.
  • Paid Gym Membership - You choose the gym.
  • Company-Sponsored Dental, Vision & Life Insurance
  • Paid Holidays & PTO - 6 holidays + 5 PTO days annually.
  • Unlimited Unpaid Time Off - Flexibility when you need it.
  • Company Vehicle & Fuel Card - Take-home truck fully stocked.
  • Company Credit Card
  • Company Supplied Uniforms - No cost to you.
  • Paid Boot Allowance - Every 365 days.
  • Sales Training Every Week - Grow your skills continuously.
  • iPad & Paperless Invoicing - Modern tools for modern sales.
  • Free Drinks & Snacks - Coffee, biscuits, and more.


Requirements

  • Excellent knowledge of HVAC service and excellent troubleshooting skills.
  • Significant experience in RESIDENTIAL HVAC SERVICE. Management experience is not required but is strongly preferred.
  • Live within 25 miles of Jonesboro, GA.
  • Drug-free with a clean background and driving record.
  • Be flexible, growth orientated and work well with others.
  • Be excited and passionate about HVAC.
  • Be willing to work Saturdays and off-hours as needed.
  • Be willing to train and hire new team members.
  • Be willing to multi-task and transition between field and office responsibilities.
  • Be willing to attend training and classes.
  • Have a prepared resume.

Salary Description

$80,000 - $150,000 per year

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