Steel Nation Mechanical Services is seeking a Service Sales Manager to lead business development efforts while managing HVAC service work and small mechanical projects throughout Pennsylvania, West Virginia, and Ohio. This unique hybrid role combines sales, estimating, project management, and customer relationship management, offering an opportunity for a motivated professional to directly impact company growth while building long-term client partnerships.
The ideal candidate is equally comfortable developing new business, preparing project estimates, managing awarded work, and ensuring successful project execution from start to finish. If you thrive in a customer-focused environment and enjoy owning the entire project lifecycle, this is an excellent opportunity to join a growing organization with strong leadership and a commitment to quality service.
KEY RESPONSIBILITIES
• Develop new services and small project opportunities while growing existing customer accounts.
• Serve as the primary customer contact; conduct site visits, identify needs, present solutions, and maintain strong client relationships.
• Prepare estimates and proposals, including labor, material, equipment, subcontractor, exclusions, and clarifications.
• Manage awarded work from turnover through completion, including scheduling, manpower, materials, vendors, change orders, documentation, and closeout.
• Maintain an accurate sales pipeline, track proposals and close rates, and provide regular sales forecasts and progress updates.
• Update project P&Ls and monitor revenue, cost, gross profit, backlog, billing status, and overall project performance.
• Coordinate with technicians, field supervisors, vendors, subcontractors, accounting, and company leadership.
• Ensure project notes, labor, materials, and supporting documentation are complete for timely invoicing.
PREFERRED QUALIFICATIONS
• 3-5 years of HVAC, mechanical, construction, service, estimating, sales, or project management experience preferred.
• Hands-on HVAC or mechanical field experience is a strong advantage.
• Trade school, apprenticeship, construction/project management, business, or sales education is helpful.
• Working knowledge of HVAC and mechanical systems, estimating, job costing, gross profit, and P&L reporting.
• Strong communication, organization, negotiation, follow-through, and customer service skills.
• Ability to manage multiple customers, estimates, and active projects simultaneously.
• Valid driver's license and ability to travel throughout Pennsylvania, West Virginia, and Ohio.
POSITION DETAILS
Work Arrangement: Hybrid: office, remote, customer meetings, and jobsite visits
Compensation: Competitive base salary plus commission/performance incentives
Travel: Regular regional travel; occasional overnight travel may be required
Success Measures: Sales growth, gross profit, pipeline activity, customer retention, project execution, and timely billing
Tools: Microsoft Office; CRM, estimating, project management, and accounting software
Physical Environment: Commercial and industrial job sites, mechanical rooms, rooftops, and active work areas
