Salary: $67,931.95 - $108,691.12 Annually
Location : 1225 Ramsey Street Fayetteville, NC
Job Type: Full-Time
Job Number:Department: Social Services
Division: Social Work Services/Adult
Opening Date: 10/22/2026
Closing Date: 11/5/2026 11:59 PM Eastern
Salary Grade: 115
Position OverviewThis position is located in the CARE Center, Adult Services Section.
Examples of DutiesThis position is located in the CARE Center Family Violence Program. The services provided include individual domestic violence counseling, specialized educational groups, case management, emergency temporary shelter, court liaison assistance, and 24-hour crisis intervention hot line. The primary purpose of this position is to provide immediate and intensive intervention to prevent death, irreparable harm, or continuation of abuse, neglect or exploitation within the family. This worker is responsible for providing comprehensive domestic violence counseling to clients and family members in complicated situations. Cases assigned to this position involve clients who are or have been living in a volatile environment. This employee will work with clients to develop a case plan with realistic outcomes that outlines steps the client will take to overcome the barriers of domestic violence. This employee will provide counseling on realistic goal setting and identify services which meet the needs of the family. These services may include childcare, transportation, health support, housing, and community resource utilization. The employee is responsible for thorough case documentation.
This position will serve as a facilitator of the women's and children's support groups. The employee will also facilitate evening classes for the RESOLVE Batterer's Treatment Program. The employee must be able to act as a public relations representative when delivering presentations. The employee may be required to work at the shelter in the absence of shelter employees. The employee understands that work schedules may vary due to duties that fall outside of the regular workday hours. The ability to work as a team is essential to this position. The employee must perform other related duties as assigned or required.
Minimum Qualifications Master's degree in a human services field from an appropriately accredited institution and two years of counseling/therapy experience in areas such as rehabilitation counseling, pastoral counseling, marriage and family therapy, child life program, or related human services field that provides the experience in techniques of counseling and therapeutic assessments, one of which must have been supervised; or, bachelor's degree in a human service field from an appropriately accredited institution and three years of related human service counseling or therapy experience which provides the above experience, one of which must have been supervised; or an equivalent combination of education and experience.
PREFERRED EDUCATION & EXPERIENCE: Additional training in the dynamics of domestic violence and domestic law is desired.
Knowledge, Skills and Abilities Thorough knowledge of assessment and counseling/therapy principles and their practical application to complex individual and family work, group work crisis intervention, and community issues. Considerable knowledge of population being served, available resources, governmental and private organizations, resources in the community, and the laws, regulations, and policies which govern the program. Ability to evaluate and screen clients for appropriate treatment, formulate clear goal-oriented treatment plans, and document progress of clients. Skill in establishing rapport with clients. Ability to establish and maintain effective working relationships with administrative supervisors, clients and their families, care providers, and various community organizations. Ability to communicate effectively orally and in writing.
CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.
The Cumberland County Department of Social Services has a dress code policy that must be adhered to. This policy includes specific guidelines related to tattoos and body piercing.
Educational transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."
If there are specific questions regarding this posting, you may contact DSS Human Resources at 910-677-2739.
Cumberland County Department of Social Services Health-care Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all full time employees.
The link below provides detail information regarding insurance coverage:
CREDIT UNION Employees are eligible to join State Employees Credit Union and Bragg Mutual Federal Credit Union. Savings accounts and loan payments can be made through payroll deductions.
DIRECT DEPOSIT Employees are eligible to have their paychecks deposited directly to their account at any banking institution. The net pay is direct deposited by 9:00 AM on the County's pay date.
ANNUAL LEAVE Less than 2 years of service 3.42 hours per pay period = 96 hours (12 days)
2-4 years of service 4.37 hours per pay period = 120 hours (15 days)
5-9 years of service 5.33 hours per pay period = 144 hours (18 days)
10-14 years of service 6.28 hours per pay period = 168 hours (21 days)
15-19 years of service 7.24 hours per pay period = 192 hours (24 days)
20+ years of service 8.19 hours per pay period = 216 hours (27 days)
Sick Leave All Employees 3.42 hours per pay period = 96 hours (12 days)
HOLIDAYS State recognized holidays off: New Year's Day, ML King's Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day (2 days), and Christmas Day (3 days).
MILEAGE $0.54 reimbursement per mile driven using personal automobile for company business.
DRIVERS LICENSE If you presently have an out-of state license, you must obtain a valid NC Driver's License prior to beginning employment with Cumberland County DSS.
*See Safe Driving Policy RETIREMENT PLAN Unreduced retirement benefits at age 65 with 5 years of service: or at age 60 with 25 years of credit, or any age after 30 years of service; reduced benefits after age 50 and 20 years of service or at age 60 with 5 years of service; disability benefits available after 5 years of service; death benefit paid to your beneficiary if you die in active service after one year of service.
401K ACCOUNT 1% contribution made by County to your NC401K account; no match required by employee.
DEFERRED COMPENSATIONSupplemental retirement programs through: ICMA, Programs PEBSCO (NACO), and 401 K (Payroll deduction available)
EMPLOYMENT BENEFITS Employee can pay for insurance premiums, uninsured medical expenses, or child care with pre-tax dollars. Other insurance policies offered: dental, life, accident, disability and cancer.
SCHOOL PARTICIPATION LEAVE Employee will be granted 4 hours per County fiscal year (July 1 - June 30) to attend child's school (Day Care - 12) for involvement at the child's school. Employee should furnish written verification from child's school that employee attended or was otherwise involved at that school during the time of leave.
PLEASE NOTE: THE CUMBERLAND COUNTY DEPARTMENT OF SOCIAL SERVICES IS A SMOKE-FREE WORKPLACE.
01
Which of the following best describe your highest related level of education?
- High School Diploma/GED
- Some College Coursework, No Degree
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate's Degree
02
Which of the following best describes your level of experience in case management, assessment and referral, supportive counseling, intervention, psycho-social therapy or treatment planning?
- Less than 6 months
- 12 to 17 months
- 18 to 23 months
- 2 years
- 3 years
- 4 years
- 5 years or more
- None of the above
03
Please verify that your application includes the following information: * Employment history including salary, correct dates of employment, employer address and phone number, supervisor's name, and reason for leaving each employer. Applications without the above information will be considered incomplete and not be processed. Information not included in the application will not be used for evaluation purposes; resume will not be used in lieu of application.Please take a moment to review your application before submission to ensure all categories are completed.I have read and understand the above statement.
04
Do you have experience working in the field of domestic violence?
05
Do you have additional training in domestic violence and/or domestic law?
06
Do you have experience working in a group home or shelter?
Required Question
