Human Resources Manager

Pet Food Experts

$100K — $110K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 7-10 years of progressive HR experience, including 3 years in distribution, logistics, or manufacturing.
  • Bachelor's degree in Human Resources, Business Administration, or related field preferred.
  • Proven experience as an HR lead, particularly in a distribution or manufacturing environment.
  • Strong interpersonal, coaching, and facilitation skills for building trust throughout the organization.
  • Proficient in HR best practices and employment law compliance.
  • Experience in employee relations, performance management, recruiting, and leadership coaching.
  • Bilingual in Spanish is a plus.

Responsibilities

  • Lead HR practices to foster a high-performance culture focused on engagement and growth.
  • Partner with leadership to align HR strategies with operational goals.
  • Advise management on employee relations, staffing, and development.
  • Conduct and oversee investigations into employee relations issues.
  • Manage the ADA interactive process and coordinate with third-party providers for LOA and Workers' Compensation.
  • Oversee performance management processes and succession planning initiatives across sites.
  • Travel to various distribution centers to provide HR support and training.

Benefits

  • Competitive Pay to reward hard work.
  • Comprehensive Health Benefits including medical, dental, and vision.
  • Retirement Savings with Employer Match for future investments.
  • Flexible Time Off policy allowing unlimited days for personal use.
  • Paid Parental Leave to support growing families.
  • Company-funded Life & Disability Insurance for security.
  • Health and Dependent Care FSAs for easier wellness budgeting.
  • Pet Perks & Discounts for pet-related products.
  • Employee Assistance Program (EAP) for mental and financial wellness support.
  • Eligible for a target annual incentive of 7.5% based on company performance.
Full Job Description
Schedule: Monday-Friday, Onsite

What You'll Do:

The Human Resources Manager will provide full-cycle HR support to our Tacoma, WA distribution center, while also supporting our cross-dock locations in Meridian, ID, and Clackamas, OR. This individual will serve as a trusted advisor to leaders and employees across the region, helping drive engagement, performance, and operational excellence in alignment with PFX values.
  • Lead HR practices that promote a high-performance, employee-oriented culture emphasizing accountability, engagement, and professional growth.
  • Partner with site and regional leadership to implement HR strategies that align with operational and organizational objectives.
  • Serve as the primary HR business partner for assigned distribution centers, advising management on employee relations, staffing, and leadership development.
  • Conduct and oversee employee relations investigations, ensuring fair and timely resolution of workplace concerns.
  • Ensure compliance with all federal, state, and local employment laws (ADA, ACA, FMLA, FLSA, Title VII, OSHA, etc.).
  • Manage the ADA interactive process, coordinate with the third-party LOA provider, and oversee Workers' Compensation cases.
  • Partner with site leadership on performance management, including coaching, corrective action, and performance review processes.
  • Lead or support talent reviews, succession planning, and development initiatives across assigned sites.
  • Participate in employee engagement programs, recognition efforts, and follow-up actions from engagement surveys and exit interviews.
  • Collaborate with Talent Acquisition to drive recruiting efforts for key roles and ensure seamless onboarding for new employees.
  • Maintain responsibility for HR operations, including payroll change forms, I-9 management, and personnel file integrity.
  • Partner with Regional HR leadership to standardize HR practices, processes, and communication across distribution centers.
  • Analyze HR metrics, KPIs, and trends to recommend proactive solutions supporting business goals.
  • Serve as a change agent to foster consistency, compliance, and alignment with PFX values and expectations.
  • Travel up to 20-25% to other PFX distribution centers to provide leadership presence, guidance, and training support.

What We're Looking For:
  • Proven experience as an HR lead within a distribution or manufacturing environment.
  • Comprehensive knowledge of HR best practices, employment law, and policy interpretation.
  • Strong interpersonal, coaching, and facilitation skills with the ability to build trust across all levels of the organization.
  • Excellent written and verbal communication; able to deliver clear, consistent, and professional messaging.
  • Ability to balance strategic priorities with tactical HR execution in a fast-paced, high-volume setting.
  • Strong business acumen and analytical skills; able to interpret data and guide decisions based on trends and metrics.
  • Proven ability to exercise sound judgment, confidentiality, and discretion.
  • Customer-focused, approachable, and solution-oriented style.
  • Spanish-speaking ability preferred, but not required.
  • Dependability - This is an on-site position at the Tacoma, WA Distribution Center and requires dependable, dedicated and purposeful engagement.
  • Bachelor's degree required (Human Resources, Business Administration, or related field preferred).
  • SHRM-CP or SHRM-SCP certification preferred.
  • Training and exposure in HR competencies including: employment law, compensation, benefits, talent management, employee relations, performance management, and organizational development.
  • Minimum of 7-10 years of progressive Human Resources experience, with at least 3 years in a distribution, logistics, or manufacturing environment.
  • Prior multi-site HR experience preferred.
  • Proven track record in employee relations, performance management, recruiting, and leadership coaching.

Travel may be required

Bilingual is a plus

Salary Range: $100,000 - 110,000

Benefits and Perks of Being Part of the PFX Pack!
  • Competitive Pay - Because your hard work should be rewarded!
  • Comprehensive Health Benefits - Medical, dental, and vision to keep you feeling your best.
  • Retirement Savings with Employer Match - Helping you invest in your future.
  • Flexible Time Off - Unlimited days to recharge, adventure, or just enjoy some quality time with your pet!
  • Paid Parental Leave - Support for growing families (two-legged and four-legged!).
  • Company-Paid Life & Disability Insurance - We've got your back, no matter what.
  • Health & Dependent Care FSAs - Because budgeting for wellness should be easy.
  • Pet Perks & Discounts - Exclusive savings on the best pet products!
  • Extra Voluntary Benefits - Convenient options for additional coverage, deducted straight from payroll.
  • Employee Assistance Program (EAP) - Mental health, financial wellness, and more-because life happens.
  • Eligible for a target annual incentive of 7.5% through the Management Incentive Plan (MIP). Payout is based on company performance and achievement of established financial and business objectives.

Salary Description

$100,000 - 110,000

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