Job SummaryThis role is responsible for employee relations, payroll management, benefits administration, and multi-state compliance across a geographically dispersed workforce. It requires a steady operator - someone who can navigate complex employee matters with objectivity and sensitivity, and who is equally comfortable strengthening processes, leveraging technology and driving disciplined execution.
This position requires 20% travel to support property teams directly and partner with the Chief People Officer and regional leadership.
ResponsibilitiesEmployee Relations- Serve as the primary point of contact for multifamily employee relations matters, including performance issues, disciplinary actions, investigations, and conflict resolution.
- Coach managers and property leadership on best practices for employee engagement, documentation, corrective action, and terminations.
- Lead and document internal investigations, ensuring fair, consistent, and legally compliant outcomes.
- Support leave management (FMLA, ADA, state-specific leaves) and accommodations in partnership with leadership and external vendors.
Leadership & Multifamily Business Partnership- Act as a trusted advisor to senior leadership, property managers, and regional leaders on people-related decisions.
- Strengthen the operating norms that drive performance, professionalism, and respectful workplace conduct.
HR Operations & Policy- Develop, implement, and maintain HR policies and procedures aligned with business needs and regulatory requirements.
- Support onboarding and offboarding processes for both corporate and property-level employees.
- Partner with Finance and Operations on headcount planning, payroll forecasting, and workforce reporting.
- Ensure consistent application of HR practices across geographically dispersed properties.
Payroll & Compliance- Oversee multi-state payroll processes for salaried and hourly employees, including on-site property staff.
- Ensure compliance with federal, state, and local wage and hour laws, tax regulations, and reporting requirements.
- Partner with third-party payroll providers to manage audits, reconciliations, and issue resolution.
- Maintain accurate employee records across HRIS and payroll systems; ensure data integrity.
Qualifications- 5-8+ years of progressive HR experience, with direct responsibility for payroll and employee relations.
- Direct experience working within a multifamily property management company and a strong understanding of the employee relations, compliance, recruiting, and operational challenges unique to a geographically dispersed property management workforce.
- Demonstrated experience managing multi state payroll and labor compliance.
- Strong working knowledge of federal and state employment laws (FLSA, FMLA, ADA, EEOC, state wage laws).
- Experience supporting hourly, distributed, or operations heavy workforces (property management, hospitality, retail, or similar).
- High level of discretion, sound judgment, and ability to manage sensitive situations.
Location: Garland, TX (Onsite)
Job Type: Regular, Full-Time
Compensation Range: $135,000-$165,000
The pay range for this role is:
135,000 - 160,000 USD per year (Garland, TX)
