Job Type
Full-time
Description
Job Summary
We are seeking an experienced Human Resources Manager to oversee and support the full scope of the Human Resources function. This role serves as a trusted resource to employees, managers, and leadership while helping ensure HR programs, policies, and practices are administered consistently, professionally, and in compliance with applicable employment laws. The ideal candidate is a hands-on HR leader with strong employee relations experience, sound judgment, excellent communication skills, and the ability to support both day-to-day HR operations and broader organizational initiatives.
Essential Job Functions
- Model and instill company mission and values throughout the organization
- Oversee and support the full employee lifecycle, including recruitment, interviewing, hiring, onboarding, employee changes, performance management, development, retention, and offboarding.
- Develop, implement, and maintain Human Resources policies, procedures, programs, and practices that support organizational objectives and comply with applicable federal, state, and local employment laws.
- Serve as a primary resource for employee relations matters, including coaching managers, addressing workplace concerns, conducting investigations, and recommending appropriate corrective action.
- Partner with the Recruiter and hiring managers to support recruitment efforts, including job postings, screening questions, candidate screening, interview coordination, and related hiring activities as needed.
- Manage the offer, pre-employment screening, and onboarding processes to ensure a smooth and professional transition for all new hires.
- Coordinate with the Director of Human Resources to update, revise, and maintain accurate job descriptions across the organization.
- Administer benefits, leave management, and payroll-related processes in collaboration with the HR team, carriers, and other external partners.
- Manage the annual open enrollment process and coordinate with the Director of Human Resources and benefits broker regarding plan design, rate negotiations, employee communications, and recommendations.
- Serve as a backup for payroll processing, remain current on payroll system and process updates, and process all companywide payrolls on at least a quarterly basis.
- Ensure compliance with employment laws and regulations, including wage and hour requirements, leave laws, workplace accommodations, anti-discrimination requirements, recordkeeping obligations, and required postings.
- Manage annual compliance reporting and submission requirements, including OSHA 300 logs, EEO-1 reporting, and other applicable filings.
- Coordinate with department heads and the Director of Human Resources to administer the performance management process, including goal setting, performance reviews, employee development plans, disciplinary actions, and related documentation.
- Identify training needs and coordinate learning and development initiatives related to compliance, leadership development, workplace conduct, safety, and professional growth.
- Maintain accurate employee records and HR documentation, ensuring confidentiality, consistency, and compliance with company policies and legal requirements.
- Manage HR systems, reporting, workflows, and data integrity; review HR metrics prepared by the HR Generalist and coordinate with the HR Generalist and Director of Human Resources on action plans and process improvements.
- Support employee engagement, recognition, retention, and culture-building initiatives that foster a professional, inclusive, and productive work environment.
- Advise leadership on workforce planning, organizational structure, succession planning, employee retention, and HR best practices.
- Coordinate and support workplace investigations, unemployment claims, workers' compensation matters, employee leaves, accommodations, and other sensitive HR matters.
- Stay current on HR trends, employment law updates, and best practices, and recommend improvements to HR programs and processes.
- Perform additional responsibilities as necessary
Requirements
Knowledge, Skills, and Abilities
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field required.
- Minimum of ten years of progressive Human Resources experience, preferably within the property management industry.
- Minimum of seven years of experience handling employee relations, recruitment strategy, benefits administration, performance management, compliance, and HR operations.
- Minimum of three years of prior HR management or supervisory experience required.
- Strong knowledge of federal, state, and local employment laws and HR compliance requirements.
- Bilingual fluency in English and Spanish strongly preferred.
- Professional HR certification, such as SHRM-CP, SHRM-SCP, PHR, or SPHR, preferred.
- Strong knowledge of HCM systems; experience with Paylocity preferred.
- Excellent verbal and written communication skills.
- Ability to engage professionally and effectively with employees, managers, and leadership at all levels of the organization.
- Strong judgment, discretion, and professionalism when handling confidential, sensitive, or complex employee matters.
- Demonstrated ability to manage employee relations matters with fairness, consistency, sound documentation, and appropriate follow-through.
- Strong organizational and time-management skills, with the ability to manage multiple priorities, deadlines, and competing demands in a fast-paced environment.
- Practical knowledge of HR best practices, compliance obligations, employment law considerations, and workplace policy administration.
- Collaborative leadership style with the ability to build trust, influence others, and contribute to a positive workplace culture.
- Strong problem-solving skills, with the ability to identify issues, evaluate options, recommend solutions, and implement process improvements.
- Ability to travel up to 30% of the time
Our Values
- Embrace New Ways: obstacles are opportunities, and challenges are catalysts for change
- Serve the Community: give back and pay it forward
- Drive to Achieve: ambition and determination - we can achieve anything we can imagine
- Purpose Over Pride: Collaboration, thoughtful listening, and respect guide how we work with each other
WE'VE GOT YOU COVERED
We take pride in supporting the health and well-being of our teammates and their families:
- Full medical, prescription, dental and vision benefits
- Company-paid life and AD&D insurance
- Company-paid short-term and long-term disability
- A 401(k) retirement plan with company match
- Paid time off, accrued based on years of service
- Supplemental insurance for employees and families
- Employee Assistance Program for confidential counseling
- Additional paid day off to provide community or charitable services
- Paid holidays; approximately fourteen (14) per year
- Peace of mind and a great working environment
Salary Description
$115,000-$130,000 annually, plus bonus potential
