Human Resources ManagerMecklenburg EMS Agency | Charlotte, NCHiring Salary Range: $99,446-$125,009 annuallyReporting to the Director of Employee Services, this role leads the HR and Safety departments and advises agency leadership. You'll guide daily HR and Safety operations while overseeing risk, compliance, and employee health and wellness. This requires someone who can anticipate concerns, recommend practical solutions, and follow through.
The leadership you'll bringSuccess in this role requires technical expertise and the ability to earn trust. We're looking for a leader who can:
- Demonstrate professionalism, discretion, and consistent follow-through when handling sensitive employee and agency matters.
- Communicate clearly and confidently with employees, managers, and senior leadership.
- Identify workforce, safety, and compliance risks early and provide well-supported recommendations.
- Advise senior leaders with confidence, explain the reasoning behind recommendations, and respectfully raise concerns when needed.
- Navigate difficult conversations with composure, fairness, and good judgment.
- Coach and develop the team while setting clear expectations for service, performance, and accountability.
- Connect HR, risk, and safety decisions with the agency's broader goals and operational needs.
Risk and safety oversightRisk and safety are significant responsibilities of this position. You'll provide management oversight of the agency's risk and safety functions, general liability and vehicle insurance/claims, workers' compensation, and employee health and wellness, working with department leaders to:
- Identify and address risks affecting employees and agency operations.
- Ensure policies and practices align with applicable governmental, regulatory, and legal requirements.
- Promote a safe work environment through clear expectations, communication, and accountability.
- Oversee workers' compensation administration and coordinate with the teams responsible for employee health and safety.
- Maintain sufficient insurance coverage to protect agency operations, while analyzing for significant risk prevelance.
- Use relevant performance measures to identify concerns, guide improvements, and monitor progress.
Additional responsibilities- Lead employment, recruitment and retention, compensation, performance management, employee relations, and benefits.
- Advise the Directors Team, and agency managers on HR policies, compliance, and employee matters.
- Manage staffing plans, succession planning, and workforce initiatives that account for operational and budgetary needs.
- Lead department planning, budgeting, performance, and employee development.
- Develop and manage improvement projects that support the agency's mission, goals, and values.
- Oversee benefits, programs, and policies that support employee and family wellness.
Qualifications- Bachelor's degree in Human Resources, Business Administration, or a related field.
- At least five years of demonstrated experience as a high-level HR professional.
- Working knowledge of employment and labor laws, safety and compliance, and HIPAA.
- Strong organizational skills and the ability to manage multiple priorities independently.
- Effective communication skills and proficiency in Microsoft Office.
- Ability to work in a fast-paced environment.
A master's degree in Business Administration or equivalent is preferred. PHR/SPHR certification, SHRM membership, North Carolina notary designation, and a Manager of Environmental, Safety and Health Program certification or similar credential are also preferred.
Candidates should be prepared to discuss their experience overseeing risk and safety functions, addressing compliance concerns, and partnering with operational leaders to support employee safety.
Additional informationThis position serves on the agency's Management and Leadership Teams and may be designated as essential personnel based on the agency's operational needs.
The physical demands described below are representative of those an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to sit for prolonged periods, maintain hand and finger dexterity, view a computer screen for extended periods, listen to and comprehend instructions, and sustain concentration on tasks requiring attention to detail. The employee may also occasionally be required to reach, stoop, kneel, stand, walk, crouch, or crawl, and to lift or carry objects weighing up to 25 pounds.
Hiring Salary Range$99,446 - $125,009 USD
ApplyComplete the online application and upload your resume through MEDIC's UKG recruitment portal
NO LATER THAN OCTOBER 23rd, 2026Questions? Contact our recruiter, Ndidi Okafor at Ndidio@medic911.com
