Compass

HUMAN RESOURCES MANAGER

Compass$100K — $105K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree (B.A.)
  • 3-5 years experience in multi-unit HR generalist roles, particularly in associate relations.
  • Previous HR experience in the food & beverage or hospitality industries.
  • Proven ability to partner with leadership effectively and understand operational needs.
  • Exceptional emotional intelligence and communication skills.
  • Strong commitment to follow-through and attention to detail.
  • SPHR/PHR certification preferred.

Responsibilities

  • Coordinate and conduct management training on terminations and performance management.
  • Investigate associate relations issues and provide management guidance.
  • Conduct exit interviews to identify reasons for employee separations.
  • Make recommendations to reduce turnover and absenteeism.
  • Represent the organization in personnel-related hearings as needed.
  • Support the internal customer survey process and interpret feedback for HR initiatives.
  • Attend operational meetings to enhance HR visibility and support training initiatives.

Benefits

  • Medical, Dental, and Vision insurance
  • Life and Disability Insurance
  • Retirement Plan
  • Paid Time Off and Paid Parental Leave
  • Holiday Time Off
  • Associate Shopping Program and Discount Marketplace
  • Identity Theft Protection and Pet Insurance
  • Commuter Benefits and Flexible Spending Accounts (FSAs)
Full Job Description
Position Title: ((title))

Salary: $100,000 - $105,000 / yr

Job Summary

Job Summary:

Working as the HR Manager, you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training, and diversity. Our HR Manager will support a multi-site portfolio and must effectively partner with our operations teams to ensure HR best practices, culture efforts, and compliance initiatives are in place. They are a key partner to ensuring we meet (and exceed!) client AND employee expectations. We are hospitality-centric, food & beverage managed services company; only those passionate about PEOPLE and PERFORMANCE need apply! We are open to candidates based in Alaska, Washington, and Oregon. Must be able to travel regularly to multiple sites in these states.

Key Responsibilities:

  • Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).
  • Investigates and advises management in appropriate resolution of associate relations issues.
  • Coordinates/conducts exit interviews to determine reasons behind separations.
  • Makes recommendations to reduce absenteeism and turnover.
  • Represents organization at personnel-related hearings and investigations as is needed.
  • Supports internal customer survey and associate satisfaction interpretation/feedback process.
  • Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.
  • Coordinates and conducts management training related to the areas of interviewing, selection and hiring.
  • Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
  • Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.
  • Identifies critical needs area's and takes appropriate steps to rectify problems.
  • Coordinates and conducts new hire orientation and management training
  • Serves as a key culture champion for the operations portfolio
  • Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.
  • Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).
  • Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.


Preferred Qualifications:

  • Bachelor's degree (B.A.)
  • Three to five years multi-unit HR generalist and associate relations experience.
  • Experience in a high customer contact setting (food & beverage, hospitality industry HR experience preferred)
  • Demonstrated success partnering with leadership - you're a trusted, consensus building HR practitioner who learns the business and stays close to operations (and operational needs)
  • Exceptional emotional intelligence - you're a proactive, tactful communicator and you effectively engage with all levels of associates.
  • Diligence and follow thru - you are committed to excellence in your communications and work product.
  • SPHR/PHR Certification preferred


Apply to Compass Group today!

Click here to Learn More about the Compass Story

Associates at Corporate are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1534949

Compass Corporate

Juliet Morning

((req_classification))

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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