Human Resources Director - Site Department: Human Resources
Job Status: Full-Time
Rate of Pay: $160,000.00 - $170,000.00 Annually
Position Type: Full-Time
Status: Accepting Applications
Position Description Are you an experienced Human Resources leader who thrives in complex environments, builds strong employee relationships, and knows how to balance operational priorities, labor relations, and workforce strategy? We're seeking a
Human Resources Director to lead all aspects of Human Resources at our behavioral health facility in Bridgewater, MA. This leadership role is responsible for overseeing HR operations, employee and labor relations, workforce planning, compliance, staff development, and employee engagement while serving as a trusted advisor to facility leadership.
The ideal candidate is a hands-on HR leader with experience in unionized environments, strong knowledge of employment and labor laws, and the ability to navigate complex employee relations matters. If you're passionate about building high-performing teams, fostering a positive workplace culture, and developing HR strategies that support employees and operational excellence, we'd love to hear from you.
What You'll Do - Lead and oversee all facility Human Resources operations, including employee relations, labor relations, HR compliance, staff development, workforce planning, and HR administration.
- Manage, mentor, and develop the facility HR team, establishing clear expectations, strengthening accountability, and ensuring effective HR service delivery.
- Serve as the facility's primary HR representative for union and labor relations, administering and interpreting collective bargaining agreements (CBAs), addressing contractual issues, and ensuring compliance with applicable labor laws.
- Provide guidance to facility leadership on complex employee relations matters, including grievances, workplace investigations, disciplinary actions, performance management, and conflict resolution.
- Partner with facility leadership to develop workforce strategies that improve employee engagement, retention, morale, and organizational effectiveness.
- Ensure compliance with federal and state employment laws, corporate policies, collective bargaining agreements, and applicable healthcare regulatory and accreditation standards.
- Oversee employee records, background screening, credential verification, and HR documentation to ensure accuracy, confidentiality, and compliance with organizational and accreditation requirements.
- Direct facility training and staff development programs, including new employee orientation, mandatory in-service training, supervisory development, and ongoing compliance education.
- Partner with Talent Acquisition to support facility recruitment strategies, coordinate hiring events and career fairs, and address critical staffing needs.
- Collaborate with facility leadership and Talent Acquisition to manage staffing matrices, position control, authorized staffing levels, and requisition approvals.
- Oversee facility HR processes related to workers' compensation documentation, employee safety, workplace wellness, and employee support initiatives.
- Maintain an active presence throughout the facility, building relationships with employees and leaders, identifying emerging workforce concerns, and promoting accessible, responsive HR support.
- Develop and implement HR policies, procedures, workflows, and process improvements that strengthen operational efficiency, consistency, and compliance.
- Use HR metrics, workforce trends, and employee feedback to identify opportunities for improvement and support informed leadership decisions.
What We're Looking For Education - Required: Bachelor's degree in Human Resources or a related field.
Experience - Required: Six (6) years minimum of progressive Human Resources experience, including demonstrated experience leading or supervising an HR team.
- Required: Three (3) years of supervisory experience.
- Required: Experience working with a Human Resources Information System (HRIS) and/or Applicant Tracking System (ATS).
- Required: Demonstrated experience working in a unionized environment, including administration and interpretation of collective bargaining agreements (CBAs).
- Preferred: Strong knowledge of federal and state employment laws, labor relations, HR best practices, compliance, and employment risk management.
- Preferred: Experience managing complex employee relations matters, including grievances, workplace investigations, disciplinary actions, and conflict resolution.
- Preferred: Experience leading Human Resources operations within an inpatient behavioral health facility, psychiatric hospital, or other healthcare setting.
- Preferred: Experience working with healthcare regulatory and accreditation standards, including The Joint Commission (TJC), Commission on Accreditation of Rehabilitation Facilities (CARF), or similar organizations.
- Preferred: Experience supporting workforce planning, position control, staffing strategies, and employee retention initiatives.
Licenses & Certifications - Preferred: Professional HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.
Why Join Us As a
Human Resources Director , you'll play a critical leadership role in shaping the employee experience and supporting the success of a complex behavioral health facility. You'll work directly with facility leadership to strengthen employee and labor relations, develop talent, improve workforce stability, and create an environment where employees feel supported and equipped to provide exceptional care. This role offers the opportunity to combine HR leadership with meaningful, hands-on engagement while navigating the unique challenges of a unionized healthcare environment. Your leadership will directly influence organizational culture, operational effectiveness, regulatory compliance, and the facility's ability to fulfill its mission of serving individuals served with complex behavioral health needs.
If you're ready to lead Human Resources at the facility level, build strong labor and employee relationships, and develop workforce strategies that make a meaningful difference, we encourage you to apply. Perks and Benefits In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing, including:
- DailyPay
- Tuition Assistance
- Employee Assistance Program (EAP) including free counseling and health coaching
- Company paid life insurance
- Tax free Health Spending Accounts (HSA)
- Wellness program featuring fitness memberships and product discounts
- Pet insurance
- Discount and reward programs for Theme Parks & Attractions, Hotels, Rental Cars, Water Parks, Virtual Events & Shows, Movie Tickets, Gift Cards, and more.
*Eligibility for perks and benefits varies based on employee type and length of service.
