Human Resources Business Partner

Summary: The Human Resources Business Partner maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices that not only improve the employee work environment but also focus on organizational priorities. This includes areas of performance management, coaching, talent management, classification and compensation, workforce planning, change management, data analysis, employee engagement, employee relations, and general compliance. This HRBP role is based at Nice North America's corporate headquarters in Carlsbad, CA, and will partner closely with HR representatives across our North American sites. Salary range: $90,000 - $120,000, depending on experience. Location: Carlsbad, CA (fully onsite) Primary Responsibilities: - Manages the on-time delivery of the planned implementation and change management activities for HR initiatives across the business - Partners with company-wide and HR department functions to recommend and execute business solutions - Provides and manages all employee relation issues and investigations as needed - Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings - Develops and maintains a human resources communication system that meets top management information needs - Administers performance review and salary administration program to ensure effectiveness, compliance, and equity within organization - Assists in the creation of evaluation strategies for assessing the cost effectiveness and business impact of programs and learning solutions - Counsels and supports Managers through various implementations ensuring minimal disruption to their business performance - Consults and provide recommendations to employees and managers regarding human resources matters, best business practices and organizational development - Supports the identification, prioritization, and communication of business needs and follows- up on service level agreements as necessary - Ensures disciplined approach and processes for change are utilized in the business for all types of change projects - Delivers and conducts training, focus group activities, and employee engagement activities - Supports execution of various development programs within the business - Facilitates engagement survey action planning - Creates action plans for HR Policy and procedure changes - Ensures compliance of talent review sessions including succession planning and follow-up development plans - Ensures all department projects, initiatives, and processes are in conformance with organization's established policies and objectives - Implements and maintains department policies and standards - Oversees company immigration compliance and compliance related programs such as safety - Other Duties as assigned Qualifications: - BA/BS degree in Business, Human Resources management or related field - 5+ years of experience in HR Business Partner role or similar role - Demonstrated program/project management skills - Comprehensive knowledge of human resource practices - 5+ years of experience using Microsoft applications (i.e., Excel, Word, PPT, etc.). Knowledge, Skills and Abilities: - Ability to successfully manage all tasks and activities across business lines as well as with external partners - Demonstrated experience in driving change and leading initiatives - Strong leader with the ability to work with and influence others effectively - Lead, develop and mentor an HR Coordinator - Advanced written and oral communication skills and ability to effectively & professionally communicate with co-workers, customers and vendors. - Ability to prioritize in a time-sensitive, deadline driven environment; Possess excellent time, project, and process management skills - Strong knowledge of business arithmetic and an innate ability to identify and resolve issues in a timely manner as well a gathering and analyzing information skillfully - Proven ability to multi-task, set project priorities, establish department/discipline goals and objectives for self and staff - Strong attention to detail - Positive attitude, self-motivated and eager to succeed Physical Requirements: Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions. - Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl - Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard - Manual dexterity suitable for use of utilizing a computer - Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting - Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation - Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation - Light to moderate lifting Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be comfortable working in an office environment to include moderate noise levels - The working area is primarily in an open office setting with reasonable lighting and controlled temperatures. Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.