7+ years of progressive HR experience with leadership roles
Strong knowledge of HR management principles and practices
Expertise in federal, state, and NYC employment laws
Proficient in HRIS software and Microsoft Office Suite
Bachelor's degree required
Responsibilities
Lead recruitment efforts and manage the hiring process
Oversee performance management and evaluation programs
Handle employee relations issues and workplace investigations
Develop and maintain compensation frameworks and salary structures
Partner with leadership on talent and leadership development
Ensure compliance with safeguarding practices for youth-serving organization
Collaborate with the Leadership Team to foster a positive workplace environment
Benefits
Comprehensive health and welfare benefits
Retirement programs with equitable plans
Employee recognition and appreciation initiatives
Professional development opportunities
Flexible work environment with local travel requirements
Full Job Description
Director of Human Resources
Salary Range - $120,000-$130,000 per year
FLSA Classification: Exempt - Full-time
Location: New York, NY
Primary Functions: Reporting to the Chief Executive Officer and serving on the Leadership Team, the Director of Human Resources will lead Madison Square's HR strategy and manage daily HR operations. The Director will advise senior leaders on talent acquisition and retention, employee relations, compensation and benefits, performance management, leadership development, organizational culture, and employment compliance. The successful candidate will pair strategic judgment with a hands-on approach suited to a multi-site youth development organization.
Accountabilities and Activities:
Recruitment, Selection & Orientation
Confirms staffing needs, position requirements and appropriate recruiting strategies with Madison management for all approved positions.
Actively recruits candidates; reviews and processes resumes for supervisors; trains and assists supervisors in the hiring process to its conclusion.
Conducts background and reference checks and prepares offer letters.
Onboard new staff and conducts new hire orientations.
Provides regularly vacancy charts and key performance indicators (i.e. time to fill positions, turnover rates, etc.) to the Leadership Team.
Performance Management
Manages a comprehensive performance evaluation program.
Provides training and guidance to supervisors in the implementation of the program.
Monitors the progression of high performers and in coordination with Madison's Leadership Team, develops succession planning for key positions.
Assists in the development and execution of any corrective action plans.
Employee Relations
Oversees employee relations matters, including workplace investigations, disciplinary actions, complaint resolution and coordination with employment counsel, ensuring fair, consistent and legally compliant practices.
Works with Madison's Leadership Team to develop and implement human resource policies and best practices.
Ensures compliance with federal, state & NYC employee laws and regulations.
Advises and assists supervisors and staff in responding to, managing and resolving employee relations issues, complaints, and conflicts.
Develop, implement and manage an employee recognition and appreciation program.
Develop, implement and manage human resources policies and practices that support a healthy, balanced, fair and transparent workplace throughout Madison.
Conducts workshops for safety, workplace violence, discrimination, workplace harassment, and other best practices.
Compensation/Salary Administration
Develops and maintains a compensation framework that includes market benchmarking, internal pay equity assessments and competitive salary structures.
Recommends salary adjustments as needed.
Assists the CFO on monitoring the salary budget, focusing on the budget constraints.
Oversees the annual COLA/merit review process for all employees.
Talent and Leadership Development:
Partner with leadership to strengthen supervisory capabilities, management development, employee engagement and succession planning.
Compliance and Safeguarding:
Partner with clubhouse leadership to ensure appropriate employee screening, mandatory training and safeguarding practices for a youth-serving organization.
Workplace / Environment
Work with CEO and full Madison Leadership Team to ensure fair and equitable employment practices, employee sensitivity, tolerance, diversity, positive work environment and transparency.
Employee Benefits
Work with the CFO to monitor and evaluate all employee benefits plans, including Health & Welfare and Retirement programs, to ensure that the Madison plans are fair, equitable, and cost effective.
Human Resource Information Systems & Files
In coordination with Club leadership, ensures all employee files are updated and in compliance with federal, state, & NYC laws and regulations.
Ensures the confidentiality of all employee data.
Ensures the integrity of all data entered into the HRIS
Coordinates the entry and ensures the integrity of employee data entered into the HRIS
Administrative Responsibilities
Work with the CEO and the Madison Board of Directors, as needed.
Performs other duties as assigned by the CEO.
Core Competencies
Operate with the highest levels of ethics, moral values and sound judgement.
Exhibit appropriate level of maturity, confidence and judgement to ensure that the organization does the "right thing" in regards to all employment activities.
Outstanding communication and presentation skills
Detail oriented in all areas, including financial, reporting and documentation
Must be a self-starter who can prioritize and plan their schedule while also being flexible to deal with daily interruptions and problems that may arise.
Proven organization and time management skills as well as strong problem-solving skills
Meets all deadlines
Able to work collaboratively to achieve goals
Proven project planning and execution ability
Anticipates and identifies key issues and seeks resolution
Fosters teamwork
Travel:
Work may require local travel within NYC, and may require occasional overnight travel and weekend and/or evening work.
Job Requirements:
7+ years of progressively responsible HR experience, including demonstrated leadership experience
Excellent knowledge of Human Resources management principles
Excellent knowledge of Human Resource Federal, State & NYC laws & regulations
Proficient in HRIS software, Excel, Word and Outlook
