SALARY RANGE: $76,500.00 - $90,000.00
DISTINGUISHING FEATURES OF THE CLASS: The work involves assisting with the administration and development of labor and employee relations within Human Resources administration at the Erie County Medical Center Corporation. The incumbent performs activities associated with grievances, professional coaching, alignment of business objectives, and other employee relations matters. Work is performed under the general supervision of a higher-level labor and employee relations employee with leeway permitted for the exercise of independent judgment in carrying out the details of the work. Supervision is not a function of this position. Does related work as required.
TYPICAL WORK ACTIVITIES:
Provides assistance in the resolution of employee grievances.
Prepares files and witnesses for arbitrations and other hearings;
Performs investigations, assists in developing responses and represents ECMCC for labor and employee relations matters including, but not limited to: grievances, harassment, discrimination, workplace violence, Department of Labor, Department of Health, etc.
Confers with and provides interpretation to department representatives and personnel regarding the interpretation of contract language, ECMCC policies and procedures, etc.;
Confers with and provides advice to department representative and personnel regarding corrective action plans, counseling and disciplinary actions and procedures;
Conducts weekly meetings with respective business units in an effort to address any HR-related activities needed to support the departments; serves as an advisor providing HR guidance when appropriate.
Provides performance development initiatives such as professional coaching, counseling, career development, and sucession planning to proactively support management and employee development in business units assigned.
Collaborates with leadership, management, Human Resources, and employees to improve work relationships, build morale, and increase productivity and retention.
Serves as a liaison to union representatives;
Assists with unemployment claims, including witnesses and documents;
Participates in labor management meetings and contract negotiations;
Maintains knowledge of legal requirement related to day-to-day leadership of employees; partners with legal departments as needed/required.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
Good knowledge of legal, employee, Human Resources and labor relations principles, practices and terminology; good knowledge of applicable policies, procedures, laws, rules and regulations including, but not limited to, Civil Service Law, labor and employment laws; good knowledge of ECMCC collective bargaining agreements; good knowledge of established labor practices; ability to conduct labor and employee relations investigations; ability to counsel staff function on applicable labor and employment matters; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with a diverse constituency; ability to utilize a variety of electronic software applications; ability to work independently; sound professional judgment; capable of performing the essential functions of the position with or without reasonable accommodation.
MINIMUM QUALIFICATIONS:
- Graduation from a regionally accredited or New York State registered college or university with a Master's Degree and one (1) year of professional* or paraprofessional** experience in human resources, law, labor relations, organizational development, staff development, or diversity and inclusion; or:
- Graduation from a regionally accredited or New York State registered college or university with a Bachelor's Degree and three (3) years of professional* or paraprofessional** experience in human resources, law, labor relations, organizational development, staff development, or diversity and inclusion; or:
- An equivalent combination of training and experience as defined by the limits of (A) and (B).
*NOTE 1:
Professional experience, as defined by New York State Civil Service, is experience which requires specialized and theoretical knowledge usually acquired through college education or through that experience and other training which provides comparable knowledge. Professional experience in general involves independence of action and personal responsibility for actions.
**NOTE 2:
Paraprofessional experience, as defined by New York State Civil Service, means work activities involved in the performance of routine duties in a supportive role to a professional, usually requiring less training and/or experience than normally required for professional status. Experience at this level does not have the breadth and depth of final job responsibility found in professional positions (such as in social work, planning, engineering, accounting, etc.) nor does it require the intensity or broad scope of job-related knowledge. Since there are significant differences in the nature of paraprofessional and professional experience, qualifications should clearly identify the level required for experience to be qualifying.
NOTE 3: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.
