TeleTech

Human Capital Data Analyst

TeleTech$62K — $141K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years of experience with SQL, Python, or Tableau
  • 1+ years of experience identifying, collecting, and transforming data
  • Knowledge of quantitative data analysis, performance measures, and metrics analysis
  • Ability to execute tasks with minimal supervision
  • TS/SCI clearance with a polygraph
  • Bachelor's degree

Responsibilities

  • Support client and stakeholder relationships with data analytics expertise
  • Research, develop, and test data methodologies for large data sets
  • Guide impactful decision-making across multiple organizations
  • Simplify technical requirements and trends for various audiences
  • Visualize data through graphs, tables, and interactive dashboards
  • Present data findings and recommendations to clients and stakeholders
  • Create data-centric solutions to enhance communication and technical skills

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Dependent care support
  • Recognition awards for exceptional performance
Full Job Description
Human Capital Data Analyst
The Opportunity:

As a client-facing Data Analyst on our National Security team, you'll work closely with your clients to understand their questions and needs and then dig into their data-rich environments to find the pieces of their information puzzle. Not only will you provide a deep understanding of their data, but you'll also advise your client on what the information means and how it can be used to make an impact on helping translate data into recommendations.

Work with us to drive large-scale business and process decisions through data insights.

What You'll Work On:
  • Use your data analytics expertise to support client and stakeholder relationships.
  • Research, develop, and test data methodologies, and generate cross-functional solutions through collection, interpretation, evaluation, and analysis of large data sets.
  • Contribute to impactful work and guide decision-making across multiple organizations.
  • Apply data skills and data analytics expertise by simplifying technical requirements and trends, based on audience.
  • Apply data visualization through different formats such as graphs, tables, PowerPoint slides, and interactive dashboards.
  • Present data findings and recommendations to clients and stakeholders.
  • Grow your communication and technical skills by creating data-centric solutions across the client space.


You Have:
  • 1+ years of experience with SQL, Python, or Tableau
  • 1+ years of experience identifying, collecting, and transforming data
  • Knowledge of quantitative data analysis, performance measures, data cleansing, metrics analysis, and applied research
  • Ability to execute tasks with minimal supervision
  • TS/SCI clearance with a polygraph
  • Bachelor's degree


Nice If You Have:
  • Experience with Microsoft Excel, including formulas, pivot tables, and Power Query
  • Possession of excellent verbal and written communication skills
  • Master's degree


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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