Overview
The HRIS Manager leads the strategy, administration, governance, and optimization of the organization's HR technology ecosystem. This role oversees HR systems, data governance, reporting, integrations, and technology initiatives that support business operations and workforce decision-making. The HRIS Manager develops and leads a high-performing team while ensuring HR technology solutions are secure, scalable, compliant, and aligned with organizational objectives. This is a hands-on leadership role that serves as the operational owner and primary technical escalation point for UKG Pro and assigned HR technologies.
Responsibilities
- HRIS Leadership & Strategy:
- Lead, develop, and mentor the HRIS team, establishing priorities, service standards, and performance expectations.
- Define and execute the HR technology roadmap to support business objectives, operational excellence, and continuous improvement.
- Partner with HR and business leaders to identify opportunities to enhance processes, technology capabilities, and user experience.
- Balance strategic initiatives with daily operational support, urgent business needs, compliance requirements, and available team capacity.
- HR Technology Administration & Delivery:
- Oversee the administration, configuration, maintenance, and optimization of HR technology platforms, including system enhancements, upgrades, and implementations.
- Serve as the operational owner and primary technical escalation point for UKG Pro and other assigned HR technology platforms.
- Oversee access administration, production support, critical system processes, and timely resolution of payroll-impacting or business-critical technology issues.
- Manage the HR technology project portfolio, ensuring initiatives are effectively prioritized, executed, and adopted.
- Direct vendor relationships and service delivery to ensure technology solutions meet business requirements and performance expectations.
- Data Governance, Security & Compliance:
- Establish and maintain HR data governance standards, security controls, privacy protocols, and access management practices.
- Ensure role-based security, least-privilege access, segregation of duties, appropriate approvals, and periodic access reviews across HR systems.
- Maintain system documentation, testing evidence, security records, audit support materials, issue logs, and corrective-action records necessary to demonstrate effective controls and audit readiness.
- Ensure compliance with applicable laws, regulations, internal policies, and audit requirements across all HR systems.
- Identify, assess, and mitigate system, data, compliance, and operational risks.
- Systems Integration, Reporting & Analytics:
- Oversee HR system integrations, interfaces, and data exchanges to ensure accurate, secure, and reliable information flow.
- Monitor critical integrations, scheduled processes, automated jobs, and data-transfer failures, coordinating timely corrective action when issues affect payroll, onboarding, benefits, compliance, or other critical processes.
- Maintain appropriate integration inventories, data-flow documentation, testing controls, and production-deployment records.
- Lead the delivery of HR reporting, dashboards, analytics, and workforce insights that support business decision-making.
- Ensure the accuracy, integrity, and consistency of HR data through monitoring, audits, reconciliations, and process controls.
- Stakeholder Partnership & Change Management:
- Collaborate with HR, Payroll, IT, Finance, Compliance, and business leaders to align technology solutions with organizational needs.
- Lead testing, training, communication, and change management activities related to HR technology initiatives.
- Translate business requirements into scalable system solutions and process improvements that enhance organizational effectiveness.
- Supervisory Responsibilities:
- Directly supervises HRIS personnel and is responsible for hiring, coaching, performance management, and employee development.
- Oversees workload planning, resource allocation, succession planning, and team performance.
- Promotes a collaborative, customer-focused culture that drives service excellence and continuous improvement.
Qualifications
Required Education, Experience, and Qualifications
- Bachelors degree in human resources, information systems, business administration, data analytics or a related field, or an equivalent combination of education and relevant experience.
- 5+ years of progressive HRIS, HR technology or closely related experience.
- 2+ years of experience leading employees, projects or major HR technology workstreams.
- Advanced experience administering UKG Pro, including configuration, security, workflows, testing, reporting and integrations.
- Experience supporting or administering an applicant tracking, recruiting or talent platform, preferably iCIMS.
- Demonstrated experience managing HR technology implementations, upgrades, enhancements or optimization projects.
- Experience with APIs, SFTP integrations, interface monitoring or system-to-system data flows.
- Working knowledge of HR data governance, role-based security, privacy and data-quality controls.
- Demonstrated ability to develop business requirements, test solutions and manage production implementations.
- Strong project-management, prioritization and organizational skills.
- Strong vendor-management and stakeholder-management capabilities.
- Ability to analyze complex system and process issues, identify root causes and implement sustainable solutions.
- Ability to communicate technical concepts clearly to nontechnical stakeholders.
- Demonstrated ability to manage confidential and sensitive employee information.
Preferred Education, Experience, and Qualifications
- SHRM-CP or SHRM-SCP highly desirable.
Travel Requirements
- 10-25% of time will be spent traveling to job site(s)/office location.
Physical Activities
- Assessing the accuracy, neatness, and thoroughness of the work assigned
- Remaining in a stationary position, often standing or sitting for prolonged periods
- Climbing stairs.
- Repeating motions that may include the wrists, hands, and/or fingers
Environmental Conditions
Physical Demands
- Light work that includes adjusting and/or moving objects up to 20 pounds
Pay RangeUSD $116,860.00 - USD $155,995.00 /Yr.
