Who We Want Lead the strategy, optimization, and ongoing evolution of HR technology to support business growth and effective people practices. Own the HR technology roadmap, vendor relationships, integrations, and automation initiatives that improve processes and employee and manager experiences. Translate business needs into scalable solutions that expand self-service, reduce administrative work, and strengthen workforce reporting. Maintain system functionality, data integrity, and governance across HR platforms. Provide technology expertise to Independent Channel firms through HR Shared Services, including technology assessments, vendor selection, and implementation support.
What To Expect - HR Technology Strategy & Optimization: Own the HR technology portfolio and roadmap, aligning platforms and investments with business priorities and evolving people practices. Partner with HR and business leaders to translate needs into scalable technology, automation, and self-service solutions. Evaluate existing and emerging capabilities and recommend improvements based on business value, scalability, user experience, and cost.
- Vendor & Solution Management: Manage HR technology vendors, consultants, and implementation partners, including performance, service delivery, escalations, licensing, and renewals. Lead technology evaluations and vendor selection, including requirements development, demonstrations, solution assessments, and implementation planning. Hold vendors accountable for deliverables and outcomes while managing technology spend and utilization.
- Technology Delivery & Integration: Lead HR technology implementations, enhancements, integrations, and optimization initiatives from requirements through deployment. Collaborate across functions to improve processes and data flow between enterprise systems. Oversee configuration, releases, security, testing, and integrations, directly or through internal and external technical resources. Automate workflows, reduce manual processes, and expand employee and manager self-service.
- Data, Analytics & Governance: Develop workforce reporting, dashboards, and analytics that provide actionable insights and self-service access to information. Maintain technology governance, access controls, documentation, and data quality standards. Partner with appropriate stakeholders to ensure HR technology practices meet applicable privacy, security, and regulatory requirements.
- HR Technology Consulting: Serve as the HR technology subject matter expert for Independent Channel firms participating in HR Shared Services. Advise firms on HRIS, PEO, payroll, benefits, and related technology solutions, including evaluation, selection, implementation, and optimization. Develop scalable solutions and vendor relationships that expand service capabilities and value.
- Other Duties: Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives.
What You Need - Bachelor's degree in human resources, information systems, business administration, or a related field, or an equivalent combination of education and experience required.
- Minimum of five years of progressive HR technology or HRIS experience, including system administration, optimization, and technology delivery required.
- Hands-on UKG Pro administration, configuration, and optimization experience required.
- UKG Workforce Management experience preferred.
- Experience configuring HRIS workflows, business rules, security, reporting, and system functionality required.
- Experience designing, implementing, and troubleshooting system integrations and data interfaces across HR and enterprise platforms required.
- Experience leading or supporting HR technology implementations, migrations, data conversions, testing, and deployment required.
- Experience managing technology vendors and implementation partners, including service delivery, issue resolution, and solution evaluation required.
- Knowledge of HR data governance, access controls, privacy, and data quality practices required.
- Ability to translate business needs into scalable technology solutions, automation, and self-service capabilities required.
- Strong analytical and reporting skills, with the ability to translate workforce data into actionable insights required.
- Strong project management, problem-solving, and communication skills, with the ability to coordinate priorities and explain technical concepts to varied audiences required.
- Experience advising external organizations on HR technology assessment, selection, or implementation preferred.
In exchange for your expertise, we offer a base salary, bonus potential, 401(k) plus matching, health benefits, and a great working environment. This is your chance to play a key role in the continued success of our company. Our culture is fast-paced, collaborative, innovative, and focused on healthy living. Carson strives to promote the health and wellness of its stakeholders by maintaining a tobacco-free workplace.
The total rewards expected for this role include:
- Starting annual base salary between $82,000 - 105,000.
- Variable compensation potential (Bonus and/or commissions)
- Competitive benefits including 401(k) with company contribution, PTO, Parental Leave, Medical, Dental, Vision, Health Savings Accounts, Flexible Spending Accounts, Life and AD&D Insurance, Short and Long-Term Disability, Work/Life Benefits and Holistic Wellbeing Programs.
